Sawaira Anwar

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

• Strong communication and interpersonal skills developed through (8 YEARS) of customer service experience.
• Fluent in English, Urdu, Hindi and Punjabi. 
• Proficient in office administration; this includes reception, creating office procedures and organizing the office environment. 
• Commendable oral and written communication skills. 
• Strong analytical skills, attention to detail, solid interpersonal skills, effective organizational and planning skills.
• Motivated to work in any capacity with the opportunity to learn and explore.

Masters in Economics