Sellndrop
Production • Packaging • Inventory • Retail Operations • Customer Service
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About
Versatile and detail-oriented professional with experience in retail operations, cash handling, department management, production, post-production and technical environments. Proven ability to follow procedures, maintain accuracy during busy periods, organize materials and workspaces, and provide reliable support to a team. Comfortable with precision-based tasks, documentation, computer systems and hands-on work.
Multilingual in French, English and Arabic, with a strong technical background and a quick ability to learn new procedures and equipment.
Experience
Cashier / Retail Associate - Cannabis Retail Store - Oka, QC
(2026-01 - 2026-05)
- Provided professional customer service in a fast-paced retail environment.
- Processed cash transactions accurately.
- Followed established store procedures and maintained a clean, organized work environment.
- Organized products and work areas to support efficient daily operations.
- Paid close attention to product information and transaction accuracy.
- Worked effectively with team members during busy periods and responded professionally to customer requests.
Department Manager / Cashier - Castel - Quebec
(2020-01 - 2021-12)
During COVID-19
- Managed daily responsibilities within a busy retail department while maintaining customer service standards.
- Processed transactions accurately and handled cash responsibly.
- Helped organize products, supplies and work areas and supported coworkers with daily activities.
- Maintained cleanliness and organization according to workplace requirements.
- Handled customer concerns professionally and prioritized multiple tasks during busy periods.
- Worked effectively while following health and safety procedures.
Cashier / Assistant Manager - Couche-Tard - Quebec
(2021-01 - 2021-12)
- Provided efficient customer service in a high-volume environment.
- Processed cash, debit and credit transactions accurately.
- Assisted with opening and closing procedures and supported daily store operations.
- Helped coordinate tasks and support coworkers as an assistant manager.
- Maintained clean and organized work areas and handled customer questions professionally.
- Worked efficiently under pressure while managing multiple responsibilities.
Post-Production Engineer - Unknown - Quebec
(2018-01 - 2020-12)
- Performed technical post-production work requiring precision, concentration and attention to detail.
- Worked with professional audio production and editing software while following detailed workflows.
- Reviewed work carefully to identify and correct errors and maintained consistent quality standards.
- Managed multiple technical tasks while respecting deadlines.
- Organized digital files, project materials and production workflows.
- Troubleshot technical problems and determined appropriate solutions.
Live Sound Engineer — Training - CBC/Radio-Canada - Montreal, QC
(2017-01 - 2017-12)
- Gained practical experience in a professional broadcasting environment while completing audiovisual engineering studies.
- Assisted with live audio production and technical workflows using professional audio equipment.
- Followed technical instructions and production procedures carefully.
- Developed troubleshooting, communication and teamwork skills in a deadline-sensitive environment.
Education
DEC - Audiovisual Engineering - Musitechnic (2016-01 - 2019-12)
Bachelor's Degree - English Studies - University M6 Rabat (2011-01 - 2015-12)
