Shandana Ali

A customer-focused professional with 1 year of experience in customer service and administrative support. Strong communication, problem-solving, and organization skills with the ability to work in fast-paced environments.

Administrative Assistant and customer service representative - Top Choice Driving School

(2025-01)

• Handle phone, emails, and customer inquiries professionally.
• Provide information about the program and services.
• manage scheduling, data entry, and record keeping.
• manage social media and advertise for the school.

Hospital Volunteer - Alkhidmat International Hospital, Pakistan - Pakistan

(2023-03 - 2023-07)

• assisted staff with basic tasks within the psychiatry ward.
• manage data-keeping records of clients.

Hospital Volunteer - Neurosciences Foundation Islamabad, Pakistan - Islamabad, Pakistan

(2024-07 - 2024-10)

• Worked with different psychologists and psychiatrists to assess and check clients.
• Managed data entry and record-keeping.

Bachelor of Psychology - Psychology - Capital University Of Science And Technology (2021-09 - 2025-07)