Admin and business support
bdcallingIT Ltd. - Dhaka October 2022 to July 2023
- Identifying new business opportunities
- Generating leads
- Qualifying prospects
- Developing relationships with potential customers
- Negotiating and closing deals
- Maintaining ongoing account management
- Achieving sales targets
Sales Associate
Shwapno Super shops Bangladesh (grocery). - Gulshan, Dhaka November 2021 to September 2022
- Greets customers and makes them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Locates merchandise for customers and places orders, where necessary
- Introduces promotions and new products to customers
- Operates cash register and handles cash payments and credit card processing
- Handles refunds, exchanges and returns
- Documents sales by updating customer records
- Stays up to date with sales trends for better service and achievement of sales
Waiter
Thai Chi Restaurant & Cafe • Dhaka, Bangladesh. - February 2021 to October 2021
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Provide excellent customer service to guests
Housekeeper
The Forest Lounge. Dhaka, Bangladesh. - April 2020 to November 2020
- Performs cleaning duties in all guest areas and back of house.
- Consistently offers professional, friendly, and engaging service.
- Ensures housekeeping departmental standards are followed.
- Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.
- Sweeping & Moping Flooring
- Wiping, Disinfecting and Dusting Various Surfaces
- Restocking of Supplies; Paper Towel, Toilet Paper, Soap
- Vacuuming: Carpet, Runners, Regular Maintenance on Equipment
