Siddharth Parmar
Customer Service Representative
Talent
Toronto, OntarioMember since May 25, 2023
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About
Enthusiastic and passionate Team player with previous customer service experience to contribute overall function and effectiveness of the store. Seeking a Full-time position in retail.
Experience
Provided outstanding service to new and long-standing customers by attending closely to concerns regarding defects in flowers and developing solutions
- Provided excellent customer service by responding to customer inquiries and resolving issues
- Communicated effectively with customers and team members
- Customer Service: Responsible for ensuring that customers receive excellent service. This includes answering customer questions, addressing complaints, and ensuring that the department is clean and well-maintained
- Delivered service and support to each customer, paving way for future business opportunities
- Informed customers about billing procedures, processed payments, and provide payment options setup assistance
- Utilized problem-solving and critical thinking skills to resolve customer issues
Education
George Brown College, Toronto
Post-Graduate In Wireless Technology
Sept 2022- Aug 2023
Fanshawe College, London
Advance Diploma in CyberSecurity
Sept 2021- April 2022
GPA= 3.0