Sophia Moe

Managed high-volume scheduling, recruitment coordination, and cross-functional communication across sales, external partners, onboarding and leadership teams Maintain organized CRM records, tracked contacts, compliance documentation, and KPI reporting, while streamlining administrative workflows and supporting executives Coordinated travel logistics, conference registration, meetings for internal sales team and Executives

Franchise Development Coordinator - Focal Point Coaching - Vancouver, BC

(2026-03)

• Managed high-volume scheduling, recruitment coordination, and cross-functional communication across sales, external partners, onboarding and leadership teams
• Maintain organized CRM records, tracked contacts, compliance documentation, and KPI reporting, while streamlining administrative workflows and supporting executives
• Coordinated travel logistics, conference registration, meetings for internal sales team and Executives

Executive Assistant to CEO (Contract) - Canadian Bar Association British Columbia (CBABC) - Vancouver, BC

(2025-10 - 2026-01)

• Provided direct admin support to practicing lawyers and senior legal professionals
• Owned executive calendars, inbox management, expense reports, travel and meeting coordination, ensuring priorities and deadlines were met
• Prepared board agendas, meeting materials, and minutes, ensuring accurate documentation and follow-up on action items

Project Manager - Odihi Foundation - Vancouver, BC

(2024-01 - 2024-04)

• Developed and executed end-to-end project plans using Monday.com, aligning milestones, timelines, and resources across multiple initiatives
• Facilitated clear and concise communication with stakeholders, clients, and team members throughout the project lifecycle, ensuring alignment with project schedules, goals and objectives.
• Led a team of 15 people to complete the production for the Agape: Women's Health Event in 5 months, achieving a 25% attendee conversion rate to program continuation

Operations Manager - Odihi Foundation - Vancouver, BC

(2023-05 - 2024-04)

• Provided administrative and operational support to the Board of Directors, including documentation, scheduling, and reporting
• Primary Lead for Customer Relationship Management (CRM)
• Served as a primary point of contact for public inquiries, clients and stakeholders, managing expectations and ensuring clear, consistent communication.
• Created and delivered client-facing materials, including presentations and reports, to ensure goals and deliverables were aligned.
• Coordinated complex schedules, maintaining timelines and deadlines for all teams and the Executive Director
• Led and managed sponsorship, vendor relationships, coordination, promotion, and support for events (On Your Block, Bigger Ideas Conference +250 attendees)

Operations Manager - Joyce Way Market - Vancouver, BC

(2020-07 - 2024-02)

• Conducted a comprehensive analysis of customer feedback and industry changes
• Provided executive-level administrative support to the business owner, including scheduling, coordination, and documentation

Bachelor of Arts - Political Science - Concordia University (2022-06)