Taenia Maloff

Friendly and energetic customer service professional with over 15 years of experience creating exceptional customer experiences in retail and fitness environments. Proven ability to build relationships, resolve customer concerns, train team members, and thrive in fast-paced settings.

Senior Motivator - GoodLife Fitness - Medicine Hat, AB

(2015-01)

• Deliver exceptional customer service in a fast-paced fitness environment.
• Resolve member concerns professionally.
• Process memberships, payments and confidential information accurately.
• Train and mentor new associates.
• Support daily operations and inventory.

Bartender/Server - Smitty's

(2010-01 - 2012-12)

• Provided outstanding guest service.
• Handled cash and multitasked in a busy environment.

Warehouse Associate - Freightliner

(2006-01 - 2010-12)

• Managed inventory and fulfilled orders.
• Operated Forklift
• Maintained safe, organized warehouse.

Manager - Esquires Coffee

(2002-01 - 2006-12)

• Led a team of 10 employees.
• Managed payroll, banking, scheduling and inventory.
• Trained new employees and maintained service standards.

Diploma - Business Administration Management - Reeves College (2010-06)