Call Center Agent (Booking Agent) - HandyDart
(2023-10)
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements.
- Checking the availability of accommodation or transportation on the customers' desired travel dates.
- Sorting out any issues that may arise with bookings or reservations.
Cashier - IGA Brookswood
(2023-09)
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Maintains checkout operations by following policies and procedures and reporting needed changes.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed
Child Caregiver - Jennifer McCappin, Rasmia Soliven
(2018-11 - 2023-09)
- Established safe environments for play and developed activities to supplement learning.
- Organized activities to encourage exploration and curiosity.
- Handled confidential family matters with discretion to maintain client privacy.
- Cultivated safe and inclusive care environment to nurture and encourage children.
Community Health Nurse - Department of Health of the Philippines - Merida, Leyte Phils
(2013-01 - 2018-11)
- Streamlined procedures involving vaccinations, to ease patient experience and foster atmosphere of trust and cooperation.
- Adhered to strict regulations, maintaining confidentiality in data and patient matters.
- Educated patients, family members on conditions and treatment protocols to aid in compliance and improve outcomes.
- Prepared patients for physician examinations and treatments, answered questions and offered emotional support.
