Teejay Labatos

Energetic and cordial customer service professional with skills in money management and communication. Handles working in the cashier role with ease and enjoys being part of a team to get tasks done more quickly. Always open to learning on the job.

Call Center Agent (Booking Agent) - HandyDart

(2023-10)

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements.
• Checking the availability of accommodation or transportation on the customers' desired travel dates.
• Sorting out any issues that may arise with bookings or reservations.

Cashier - IGA Brookswood

(2023-09)

• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
• Resolves customer issues and answers questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed

Child Caregiver - Jennifer McCappin, Rasmia Soliven

(2018-11 - 2023-09)

• Established safe environments for play and developed activities to supplement learning.
• Organized activities to encourage exploration and curiosity.
• Handled confidential family matters with discretion to maintain client privacy.
• Cultivated safe and inclusive care environment to nurture and encourage children.

Community Health Nurse - Department of Health of the Philippines - Merida, Leyte Phils

(2013-01 - 2018-11)

• Streamlined procedures involving vaccinations, to ease patient experience and foster atmosphere of trust and cooperation.
• Adhered to strict regulations, maintaining confidentiality in data and patient matters.
• Educated patients, family members on conditions and treatment protocols to aid in compliance and improve outcomes.
• Prepared patients for physician examinations and treatments, answered questions and offered emotional support.

Bachelor of Science - Nursing - San Lorenzo Ruiz College of Ormoc (2007 - 2011)