Tharushi Attanayake
Customer Care
Talent
Brampton, OntarioMember since July 7, 2023
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About
Motivated employee offering two years of cooking and serving expertise. High standards for guaranteeing client comfort and skillfully managing restaurant operations with superior multitasking and communication abilities.
Experience
The Hilton Colombo – Sri Lanka Front of house team member – 2018 to 2020
- Offer a good customer support.
- Welcome customers and offer menus.
- Depending on their preferences, provide ideas.
- Order food and drinks, and then serve them.
- Establish the table’s decor.
- Always keep the tables cleaned and organized.
- Delivering checks and gathering money.
- Greet visitors with warmth and friendliness.
- Identifying their dietary and lodging needs.
- Control the seating chart and seat guests.
- Observes dining activity in restaurants to evaluate seating and traffic movement.
The Grand Kandyan Hotel – Sri Lanka Assistant head chef – 2020 to 2022
- Assist in prepping and making sauces to prepare food items.
- Support the management of kitchen activities on a daily basis.
- By carefully handling food and making sure it is sorted correctly, maintain cleanliness with food sanitation laws.
- Making the order list.
- Restocking the things needed for the day.
- Making presets if needed.
- Confirming the menu of the day with the head chef.
Popeyes Louisiana Kitchen – Vaughan Cashier – 2023 March to Present
- Greeting and welcoming customers.
- Processing returns, refunds, and resolving customer complaints.
- Unloads and stock Inventory items as needed.
- Provide a prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction.
- Cash management.
- Managing POS cash register.
- Preparing and packing food and drink Products.
- Processing Orders.
Education
Productivity and Quality Management – Sri Lanka
- BSc (Hons) in Information Technology – Sri Lanka
- BSc (Hons) in Computer Science – Algoma University, Brampton • Girls’ High School, Kandy – Sri Lanka (High School Education)
