Uchechi Yadi

Organized and dependable administrative professional with over three years of experience supporting office operations, front desk coordination, scheduling, onboarding, records management, and stakeholder communication within Education, Non-Profit and Community-based organizations. Skilled in handling confidential information, maintaining accurate documentation, coordinating communication between clients, residents, staff, management, and external partners, and supporting efficient daily operations in fast-paced environments. Recognized for a professional, people-focused approach, strong organizational skills, and the ability to manage multiple priorities while delivering high-quality administrative support.

Sales & Operations Coordinator — PART-TIME - Lace Embrace Atelier - Vancouver, BC

(2026-01)

• Support end-to-end sales operations workflow, ensuring smooth processing from order entry to fulfillment
• Process customer orders using Shopify, maintaining accuracy in pricing, product details, and customer information
• Manage customer communication and order updates using Acumbamail and email systems
• Maintain customer and order data across Shopify and CRM-style systems, ensuring accuracy and consistency
• Track sales workflow, tasks, and production timelines using Trello
• Support purchase order flow by assisting with order verification and internal coordination
• Assist with shipping and fulfillment coordination through communication with internal teams
• Maintain accurate records for products, orders, and customer transactions
• Support general administrative duties including documentation, scheduling, and operational tracking

Resident Support Worker (Administrative & Front Desk Support) - Community Builders Group - Vancouver, BC

(2025-01)

• Provide front desk and administrative support in a residential housing environment
• Managed front desk communications including phone, email, and in-person inquiries from residents and external stakeholders
• Coordinate communication between residents, maintenance teams, leadership, and external service providers
• Escalate building maintenance and safety concerns to the Senior Property Manager
• Assist with onboarding and training of new Resident Support Workers
• Support workforce scheduling, timesheet coordination, and shift communication using BookJane
• Maintain confidential operational records, reports, and documentation with accuracy and discretion
• Support daily operations in a structured and professional environment

Community Support Worker - Spectrum Society - Vancouver, BC

(2023-10 - 2025-01)

• Maintained accurate documentation and confidential records in compliance with organizational standards
• Supported communication and coordination between staff, clients, and leadership
• Provided client-facing support in a fast-paced team environment

School Administrative Officer - Alpha Schools

(2019-04 - 2023-03)

• Managed front desk administration, staff communication, and daily office coordination
• Maintained records, documentation, and filing systems
• Coordinated scheduling and communication between staff, leadership, and external stakeholders
• Assisted with onboarding paperwork and administrative support tasks
• Supported general office operations and workflow management

Master of Business Administration - MBA - University Canada West (2025-01)

Bachelor of Arts - English - Obafemi Awolowo University (2017-08)