Véronique Carrier

Service Coordinator

Talent

Delson, QCMember since June 21, 2026

SAP

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SAP

About

3-month temporary assignment

Experience

Service Coordinator - Cummins Canada ULC - Candiac, QC

(2026-02 - 2026-05)

3-month temporary assignment

Real-time coordination between technicians, supervisors, and clients
Priority management and task allocation based on urgency and available resources
Inter-team communication to ensure operational efficiency and client satisfaction
Quotations and invoicing for interventions, parts, and services rendered
Proactive client follow-up to ensure rapid resolution of requests

Supply Chain Customer Solutions Specialist - Cascades Canada ULC Secteur Tissu - St-Hubert, QC

(2022-05 - 2026-02)

Respond to customer needs with diligence
Daily logistical coordination of orders and deliveries
Monitoring of physical operations related to shipping and inventory
Proactive resolution of on-the-ground issues in direct collaboration with customers and warehouse, plant, and shipping teams
Efficiently process data across various SAP functions
Identify potential order-related issues and manage them proactively
Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability

Administrative Assistant / Customer Service - Norman & Collie Inc. - Lasalle, QC

(2006-08 - 2022-03)

Provide high-level customer service and ensure follow-up on requests
Manage material orders, procurement, and delivery logistics
Administer accounts payable and receivable
Coordinate site operations: orders, delays, and team follow-up
Support the estimation and inspection team
Manage HR functions: group insurance, CNESST, training, and monitoring of OHS platforms (ISNetwork, Avetta)

Administrative Agent at the Complaints and Service Quality Commissioner & Callback List Clerk - CIUSSS de l'Ouest de l'île de Montréal - Hôpital de LaSalle - Lasalle, QC

(2005 - 2006)