Yui Miyazaki
Customer Service Professional
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About
Friendly and reliable customer service professional with experience in front desk operations, hospitality, cash handling, and administrative support. Skilled in assisting customers, handling inquiries and payments, managing appointments, and maintaining organized and welcoming environments. Strong communicator and team player who adapts quickly, works well under pressure, and is committed to providing positive customer experiences in fast-paced and multicultural environments.
Experience
Student Advisor Intern | Front Desk & Customer Service - NOVA Holdings Co., Ltd. - Nagoya, Japan
(2025-10 - 2026-03)
- Provided friendly and personalized customer service to students, parents, and visitors in a busy environment.
- Responded to customer inquiries and provided clear information and recommendations based on individual needs.
- Managed appointments, scheduling, contracts, and customer documentation while supporting daily office operations.
- Handled cash and payment transactions, prepared receipts, and maintained accurate records.
- Maintained a welcoming, organized, and professional front desk environment.
- Collaborated with English-speaking team members to ensure smooth and efficient daily operations.
Server - Hatago Chaya Kayakaya - Nagoya, Japan
(2022-06 - 2023-07)
- Delivered friendly and attentive customer service in a busy, fast-paced restaurant environment.
- Independently served groups of up to 20 guests while managing multiple requests with attention to detail.
- Took customer orders, answered questions, and responded promptly to customer needs.
- Processed cash and customer payments accurately.
- Maintained clean, organized, and well-stocked service areas while managing multiple tasks under pressure.
- Coordinated with kitchen and front-of-house staff using a headset to ensure smooth and efficient service.
Education
Bachelor of Arts - International Communication - Sugiyama Jogakuen University (2022-04 - 2026-03)
General Arts and Science - English for Academic Purposes Program (EAP) - George Brown College (2023-09 - 2024-03)
