Zoya Al
Client Engagement & Training Specialist
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About
Passionate about creating exceptional client experiences in luxury medical aesthetics. I love training and mentoring teams, building relationships, and helping brands deliver memorable, high-touch experiences.
Experience
Experienced luxury medical aesthetics professional with 10+ years delivering high-touch client experiences and advanced treatments. Skilled in training, mentoring, and coordinating workshops, managing VIP programs, and building strategic partnerships. Proven ability to align client engagement with brand positioning, optimize service delivery, and drive satisfaction and loyalty across high-net-worth clientele.
Education
Diploma in Medical Aesthetics – Canadian National Therapeutic Aesthetics Academy (CNTAA), ON
Certified Laser Technician – Specialized training in RF Microneedling, PRP, Exosome Application, and Picosure Pro Laser
Bachelor of Science in Psychology – Herzing College
IBM Data Science Professional Certificate – Applied data analysis and technology skills
