Philippe Gonin

Líder hotelero internacional con más de 30 años de trayectoria en la apertura y gestión de resorts de lujo, hoteles boutique y complejos "Todo Incluido". Especialista en maximizar la rentabilidad operativa y elevar los estándares de calidad. Franco-hablante con visión multicultural, experto en la formación de equipos de alto rendimiento y en la gestión de relaciones estratégicas con propietarios y stakeholders.

Accomplished hotel leader with over 30 years of experience in hotel and luxury hotel management acrossinternational destinations. Proven expertise in developing KPI-driven strategies that enhance guest experiences and improve operational efficiency. Demonstrated ability to lead diverse teams in achieving high performance and satisfaction levels.

Open to global relocation, particularly in the Caribbean and Latin America.

Strategic Cluster

Director of Resort Operations with over 35 years of international expertise in luxury hospitality and high-volume resort management. Proven track record in overseeing multi-property environments (900+ rooms) with a relentless focus on Gross Operating Profit (GOP), P&L optimization, and strategic cost control. Expert in bridging the gap between corporate standards and local operations in the Dominican Republic. A trilingual leader dedicated to elevating guest satisfaction and owner relations.

Director General at Varios Hoteles Residence (2011 – 2025)

• Liderazgo integral de la operación por más de 13 años, garantizando la sostenibilidad financiera y el mantenimiento de estándares de alta calidad.
• Supervisión de estrategias de ventas y fidelización de clientes en un entorno de hospitalidad exclusivo.

Director General at BLAU Hotels (2001 – 2010)

• Gestión de propiedades de gran escala: Natura Park (Punta Cana), Blau Arenal y Blau Colonial (Cuba).
• Implementación de estándares operativos internacionales y optimización de la cadena de suministros.

Director de Alimentos y Bebidas (A&B) at Diversas Propiedades (1995 – 2001)

• Casa del Mar-AMHSA Hotels (La Romana)
• Coral by Hilton (Juan Dolio)
• Meliá Paradisus (Punta Cana)

Encargado de Servicio at Palacio Presidencial de Francia (Eliseo)

Economato at Club Med

Gestión Operativa Global

Cluster General Manager / Resort Operations Director at Dominican Republic

• Strategic Oversight: Managed high-volume resort operations with an annual turnover exceeding ($25M/Year), leading a multidisciplinary team of up to 850 employees during peak occupancy.
• Financial Performance: Engineered a strategic cost-control framework that successfully reduced operational expenses by 10% to 14% while maintaining luxury service standards.
• GOP & P&L Leadership: Directed full P&L responsibility, consistently achieving Gross Operating Profit (GOP) targets through aggressive revenue management and F&B supply chain optimization.
• Asset Management: Oversaw large-scale preventive maintenance programs and capital expenditure (CAPEX) projects to ensure long-term asset protection and brand alignment.
• Stakeholder Relations: Managed complex relationships with owner groups and international tour operators (TTOO), securing long-term regional performance and market share.

General Manager / Operations Director at Dominican Republic & International

Previous Tenures

• Directed operations for luxury resorts (up to 900 rooms), ensuring 100% compliance with international hospitality SOPs.
• Led regional hotel associations, representing the industry in high-level negotiations with government and tourism boards.
• Implemented comprehensive training programs for department heads to ensure executive-level career progression and operational excellence.

Licenciatura in Gestión Hotelera y Contabilidad – Universidad Hotelera Jean Drouant

Diplomado in Hotelería – Cámara de Comercio de Melun

Certificación en Servicios de Lujo in Palacios y Embajadas – Universidad Saint Mandrier

Degree in Hotel Management and Accounting – Jean Drouant Hotel School

Diploma in Hospitality – Chamber of Commerce, Melun

Certification in Luxury Services – University of Saint Mandrier