Corina Sifouna

Hi! I’m Corina, a Payment & Operations Officer with experience in payment operations, investigations, and financial processes within the banking sector. My work focuses on ensuring accurate transaction handling, resolving payment issues, and supporting secure financial operations.

Alongside my professional experience, I’m currently expanding my skills by studying Data Analytics, where I’m learning tools such as spreadsheets, SQL, and data analysis techniques. I’m passionate about combining operational experience with data-driven insights to improve processes and decision-making.

I’m always interested in connecting with professionals, sharing knowledge, and exploring new opportunities for growth.

Payment Operations Specialist with 7 years of progressive experience in regulated banking environments, specializing in SWIFT and SEPA transaction processing, ISO 20022 messaging standards, and AML/KYC compliance. Proven expertise in managing high-volume payment workflows with exceptional accuracy (99.8%+) using enterprise platforms including Oracle Flexcube and SWIFT Alliance.

Throughout my career, I've demonstrated strong analytical capabilities—reducing reconciliation errors by 30% through process optimization and increasing operational efficiency by 25% via workflow improvements. I've successfully led payment investigations, coordinated cross-functional teams, and translated complex financial data into actionable insights for senior management.

Currently advancing my technical skills through a Google Data Analytics Certificate, which complements my MSc in Digital Marketing and analytical background. I'm actively developing SQL and data analytics expertise to transition into data-focused roles, and I'm open to internship opportunities in analytics and business intelligence.

Seeking remote positions or relocation to Sweden. Fluent in English (C1+) and Greek.

MSc Digital Marketing — University of West London & CIM (2019) A postgraduate qualification that equipped me with advanced analytical and data-driven methodologies applicable to business operations and decision-making. This degree complements my payment operations expertise by providing strategic insights into process optimization and performance metrics analysis.

BSc Business and Management — Leeds Beckett University (2015–2018) Foundation degree providing comprehensive knowledge of business principles, operations management, and organizational processes—directly applicable to my work in banking operations and compliance frameworks.

Google Data Analytics Certificate — Google / Coursera (In Progress) Currently developing practical SQL, data visualization, and analytics skills to transition into data-focused roles. This certification bridges my operational banking background with modern data analytics tools and methodologies, enhancing my ability to analyze payment systems, reconciliation processes, and operational reporting at a deeper technical level.

Prompt Engineering for ChatGPT — Vanderbilt University, Coursera (2026) Staying current with AI tools and automation in business processes, enhancing my ability to leverage emerging technologies for operational efficiency and data analysis.