Afifa Amir

A highly motivated, friendly, and professional individual with a strong background in customer service and hospitality

Talent

BedfordMember since July 31, 2026

Excellent customer service and guest relationsLeadership and teamworkStrong communication and interpersonal skillsAdaptability and problem-solvingOrganisation and time managementAbility to work under pressure in fast-paced environmentsProfessional and friendly telephone mannerDigital marketing and public relations

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Excellent customer service and guest relationsLeadership and teamworkStrong communication and interpersonal skillsAdaptability and problem-solvingOrganisation and time management

About

A highly motivated, friendly, and professional individual with a strong background in customer service and hospitality. Known for ability to create welcoming environments and build positive relationships with people from all backgrounds. A natural leader who is adaptable to any environment and thrives in fast-paced settings. Enthusiastic, hardworking, and reliable, with a genuine passion for delivering excellent service.

Experience in hospitality has developed strong communication, organisation, and problem-solving skills, supported by consistently positive feedback and reviews from customers. Volunteering since the age of 12, teaching English to underprivileged children in Tanzania, has strengthened leadership, empathy, and ability to communicate effectively, demonstrating commitment to making a positive impact while working with diverse communities.

Experience

Staff - Pepe's Piri Piri

Worked in a fast-paced hospitality environment, delivering excellent customer service and ensuring a positive experience for every customer. Developed strong teamwork, communication, and multitasking skills while maintaining high standards of cleanliness and safety. Consistently received positive feedback for being friendly, efficient, and reliable.

Volunteer - Young Healthwatch

Led projects focused on important community issues such as mental health and access to services. Worked collaboratively with teams and council members, strengthening leadership, communication, and organisational skills while helping to give young people a voice.

Volunteer - Bedford Al Falaah Islamic Centre

Supported large community events by serving guests, organising spaces, and supervising children. Helped create a welcoming and safe environment while working efficiently in a team to cater for large groups.

English Teaching Volunteer - Tanzania - Tanzania

Taught English to underprivileged children from the age of 12, developing strong leadership, patience, and communication skills. Adapted teaching methods to suit different abilities and created engaging lessons, demonstrating commitment, empathy, and cultural awareness.