Alexandra Pintea

Front Office Receptionist with 7 months of experience in a Marriott hotel, working with Opera PMS, guest check-ins and check-outs, reservations and guest enquires. As my first role in hotel reception I quickly developed a strong internet in front office operations and was eager to learn beyond my day-to-day responsibilities, gaining exposure to areas such as room allocations and wider hotel procedures. Fluent in English, Romanian and Portuguese, with strong communication skills and a passion for delivering positive guest experiences.

Currently seeking a part-time receptionist position alongside my university studies.

Front Office Receptionist at Montcalm East Autograph Collection (2025-07 – 2026-02)

• Developed confidence in handling a wide range of guest requests and enquires while maintaining Marriott service standards.
• Worked collaboratively across departments to support smooth operations and enhance the overall guest experience
• Built strong relationships with guests and colleagues, contributing to a positive and professional hotel environment
• Quickly developed proficiency in Opera PMS and front office procedures within my first hotel reception role

Team Leader at Prepworld Northfleet (2024-02 – 2025-03)

• Led a team in food production, ensuring high standards of quality and service
• Managed production schedules and coordinated team tasks
• Developed strong leadership, communication, and problem-solving skills while balancing work alongside university studies

Accounting and Finance – University of West London (2025-02)

– Eastbrook Comprehensive School (2016 – 2020)