Alix Robinson
Customer Service Advisor
Hire this person
Send a job offer directly to this candidate
About
2021 – 2022
Ltk Consultants
Call centre advisor
IT skills
Data skills such as office 365
Product knowledge
Booking vehicles in for ongoing issues
Customer service
Organisational skills
2022 – Present
Skn Clinic
Contact centre
IT skills
Product knowledge
Organisational skills
Booking clients in for ongoing skin treatments
2022 – Present
BCA Logistics
Customer Service Advisor
IT Skills
Customer service – Phone calls /emails
Product knowledge
Organisational skills
Booking customers for end of lease car collection
Computer literacy including Word and Excel
Attention to detail
Highly organised
Conscientious
Ability to prioritise work
Able to work under pressure
Experience
I have experience in customer service ranging from Bar Staff experience to customer service over the phone and face-to-face skills.
I am used to working in fast-paced environments and thrive when it is the busiest the most.
I am very organised when I have a daily task and thrive when this has been completed.
I also handle work computers such as Word, Excel etc very well as once I have been trained on a new data base I can complete daily work tasks.
Education
2011 - 2012 Solihull College, Blossomfield Road, Solihull
Subject studied
Access to FE - Completed
Level 1 entry 3 Literacy and Numeracy
Level 1 entry 3 Travel and Tourism, Business
2012 - 2015 Solihull College, Blossomfield Road, Solihull
Subject studied
NVQ Level 1 Hairdressing - Pass
NVQ Level 2 Hairdressing - Pass
NVQ Level 3 Hairdressing - Pass
2018 - 2020
BA (Hons) Business management and Human Resources - Pass
