Receptionist at Davis Optometrist (2022-11 – Present)
Current receptionist role at optometry practice
- Received and efficiently handled queries.
- Accomplished tasks with enthusiasm and skills in time management.
- Listened to directives from senior team members to complete safe, accurate work.
- Met high-volume demands with enthusiasm and quality service and support.
- Trained and mentored new workers on policies and procedures.
- Assisted team members with tasks and consistently meet targets.
- Updated system records with current information.
- Assessed customer needs and suggested relevant products or services to meet needs.
- Restocked and organised supplies.
- Answered calls promptly and delivered faultless service for diverse needs.
- Worked well with team members to complete tasks.
- Attended quickly to emergencies and helped resolve concerns.
- Completed regular tasks and temporary assignments as directed.
Receptionist in GP Surgery at Downing Drive Surgery (2005-12 – 2022-10)
Receptionist in general practice surgery
- Protected information and maintained confidentiality.
- Attended quickly to emergencies and helped resolve concerns.
- Helped clients feel welcome by conversing warmly and professionally answering questions.
- Adhered to policies and procedures for smooth daily operations.
- Stayed collected and calm during difficult situations and interactions.
- Kept customer areas neat, clean and presentable with regular attention.
- Followed experienced team members to learn basic and advanced job skills.
- Received and efficiently handled queries.
Receptionist at Henry Smith & Hamilton (1990-07 – 2005-11)
Receptionist role
- Interacted professional with guests, staff and general public.
- Handled team filing, data entry and recordkeeping.
