Ankit V Kothari

Dedicated and experienced Customer & Warehouse Assistant with over 15 years of expertise in retail, logistics, and customer service. Proven ability to lead teams, manage daily operations, improve efficiency, and maintain excellent customer satisfaction. Skilled in handling stock management, audits, and administrative tasks with strong IT proficiency and multilingual communication skills.

Seeking to leverage extensive experience in a challenging role within operations, retail, or warehouse management.

Customer Assistant - ASDA Walmart, UK - UK

(2004-05)

• Led and supported a team in multiple departments including George, Grocery, Fresh (Bakery & Produce), Home & Leisure, and E-shopping.
• Managed day-to-day operations, ensuring compliance with all safe and legal routines.
• Delivered departmental KPIs to contribute to overall store performance.
• Conducted audits, managed price changes, and ensured sales growth.
• Provided excellent customer service at the customer service desk.

Customer Assistant - Tesco Superstore, UK - UK

(2004-11 - 2016-11)

• Managed daily departmental operations to meet business targets.
• Supported staff development and decision-making for smooth operations.
• Conducted audits, handled price changes, and ensured compliance with safety regulations.
• Delivered excellent customer service and contributed to store profitability.

Warehouse Assistant - Silkgrange Ltd

(2015-11 - 2025-03)

• Handled picking and packing using scanners, unloading pallets, and stock management.
• Booked couriers and managed customer orders via phone and email.
• Monitored stock levels, placed replenishment orders, and maintained warehouse organisation.
• Ensured timely dispatch of goods while maintaining high accuracy and quality standards.

Work Experience (Technical Department) - Tai Computer Limited

(2003-01 - 2003-02)

• Assisted with invoice checking and computer system maintenance.
• Supported warehouse operations and customer collections.

A-Level - ICT (Single Award) - Barnet College (2004-09 - 2006-09)

GCSEs - The Edgware School (2000-09 - 2003-09)