Anwar Haque

Experienced professional with a strong background in technical troubleshooting, end-user support, system administration and digital service delivery across education and corporate environments. Skilled in diagnosing and resolving hardware, software, network and account-related issues, with a calm, solutions-driven approach. Brings structured problem-solving capability, strong communication skills and experience supporting large user groups, Google Workspace, Microsoft 365, Windows, MacOS and cloud-based platforms.

Earlier experience in a Tier 1 investment bank provides a solid understanding of regulated environments, operational discipline and incident-response workflows. Reliable, organised and committed to delivering efficient, user-focused technical support.

Assistant Headteacher & Head of Department (Business & Computing) at Platanos College (2019-01 – Present)

• Spearheaded the school's digital transformation by project-managing the full implementation of Google Workspace for over 1,200 users. Personally trained and onboarded 50+ teaching and administrative staff on the new platform, creating documentation and fostering 100% adoption.
• Acted as a tier-2 support resource for staff and students, troubleshooting issues with hardware, software, network access, and user accounts within the Google Admin console.
• Managed departmental data and resources, utilising advanced MS Excel and Google Sheets for tracking, reporting, and analysis. Oversaw the functionality of computer labs and classroom technology.
• Liaised with external IT providers and consultants to ensure robust school-wide IT infrastructure and service delivery.

Head of Computer Science & ICT at Green Spring Academy Shoreditch / Leighton Park School (2015-01 – 2019-12)

• Researched, specified, and implemented new IT and Computer Science curricula across Key Stages 3-5, requiring deep analysis of technical requirements from exam boards (OCR, AQA).
• Served on the IT Strategy Board, providing input on technology procurement, budgeting, and whole-school infrastructure planning.
• Taught advanced technical concepts including Python programming, cybersecurity principles, AI ethics, and networking fundamentals.

IT Analyst & Consultant at UBS AG (2007-01 – 2008-12)

• Provided dedicated front-line, front-office IT support for the Cash Equities division, serving as the primary technical contact for EMEA Equities traders.
• Diagnosed and resolved complex, time-sensitive hardware and software issues in a high-pressure trading environment, minimising critical downtime.
• Supported specialised applications including Bloomberg Terminals and proprietary trading software. Coordinated with global IT teams in New York and Zurich for issue resolution.

Senior ICT Coordinator at Willmott Dixon Group (2001-01 – 2007-12)

• Coordinated IT support and digital tool implementation across multiple national construction sites.
• Led comprehensive training programs on proprietary operational systems and new software, equipping hundreds of construction and office-based staff with the digital skills necessary to improve site efficiency and data management.
• Provided key support for proprietary business systems and assisted in the implementation of new digital tools for operations.

Team Leader – Business & Multimedia IT Operations at BT PLC (1997-01 – 2001-12)

• Led a team providing business-grade ISDN and internet connectivity support for enterprise clients.
• Managed escalated technical issues, specialising in network troubleshooting and connectivity faults, ensuring adherence to SLAs.

Network Engineer (NOC) at PSINet Data Centre UK Ltd (1997-04 – 1997-09)

• Updating patches, testing loading software, rebooting systems, moving rack mounted systems, reconfiguring cabling

Computer Build Engineer at Crown Technology Ltd (1996-09 – 1997-04)

Assistant Computer Build Engineer at Microdot Computers (1995-04 – 1996-09)

Executive MBA – Imperial College London (2006-01 – 2006-12)

Postgraduate Diploma in Management – Imperial College London (2006-01 – 2006-12)

PGCE in Secondary ICT – University of East London (2010-01 – 2010-12)

BSc (Hons) in Computer Science – University of Westminster (Harrow Campus) (2001-01 – 2001-12)