Arpana Chavda

A highly organised and dedicated administrative professional with over ten years' experience supporting operations, improving workflows, and delivering efficient office management across media, education, and public‑facing environments. Skilled in coordinating with internal teams, external stakeholders, contractors, and local authorities to ensure smooth operations and compliance with organisational standards. Known for identifying process inefficiencies, implementing practical solutions, and maintaining exceptional accuracy in administrative tasks.

I bring strong interpersonal skills, a proactive approach, and a commitment to fostering collaborative, well‑structured working environments. Experienced in training and mentoring new staff, supporting large teams, and managing multiple priorities with professionalism and discretion.

Administrator - Bauer Media Group - Birmingham

(2012-12)

• Coordinated maintenance and operational schedules for street furniture across the West Midlands, ensuring compliance with SLAs.
• Communicated effectively with contractors, councils, electricity boards, and internal teams to ensure timely completion of planned works.
• Identified workflow challenges and collaborated with management to implement improvements aligned with performance targets.
• Managed poster scheduling and quality assurance across large and small sites, maintaining strict standards for accuracy and deadlines.
• Delivered comprehensive administrative support for approximately 40 staff, including purchase orders, personnel records, holiday/sickness logs, filing, photocopying, and clerical reporting.
• Trained and coached new employees, ensuring adherence to company processes and smooth integration into the team.
• Coordinated travel arrangements and ensured compliance with company expense policies.

Business Support Assistant - Mersey Vale Primary School & Children's Centre - Stockport

(2008-07 - 2012-06)

• Provided a welcoming and supportive environment for pupils, parents, staff, and visitors, contributing to the school achieving its highest OFSTED rating.
• Managed queries on behalf of the Head of School and supported teachers, parents, and pupils to maintain smooth daily operations.
• Maintained strict confidentiality, particularly when supporting pupils from vulnerable backgrounds.
• Designed and implemented an improved information storage system, enhancing accessibility and time management for staff.
• Processed reports using SIMS software, organised schedules, and prepared detailed minutes for advisory board meetings.
• Ensured consistent administrative support across school functions, strengthening communication between staff and stakeholders.

Data Entry Clerk - Royal Mail - Stockport

(2003-03 - 2005-02)

• Entered data for rogue and unreadable mail at a rate of 1,000 images per hour, maintaining exceptional accuracy under tight deadlines.
• Developed advanced touch‑typing skills, improving speed and precision.
• Supported streamlined mail‑handling processes by reliably managing complex or illegible data inputs.

BA (Hons) - Fashion Design / Design Practice - University of Salford (1997 - 2001)

A Levels - Bolton South Sixth Form College (1994 - 1996)

GCSEs - Hayward Secondary School, Bolton (1989 - 1994)