Ashley John-Henry

I am a highly experienced office manager with a solid secretarial, administration, finance and credit control background. I am currently working part-time and looking to supplement this, ideally with a work from home role. I am conscientious, hardworking, and trustworthy with a flexible attitude to work and strong work ethic.

I have good communication skills both oral and written with a good sense of humour. I am confident, able to work on my own initiative, highly organised and methodical. I am able to multi-task with an ability to prioritise workload and meet deadlines.

I am a quick learner and would be happy to cross-train on new software packages if applicable.

Administrator/Bookkeeper - EMS LIMITED

(2023-03)

• Bookkeeping using Xero and Excel to include invoicing, purchase and sales ledger, reconciling the Bank account, credit cards and petty cash, and cash flow projections
• Full administration role to include Compliance, answering and directing incoming calls assisting customers where possible, email monitoring
• Credit Control
• Payroll using Payroll Manager 100 to include onboarding new staff and managing Auto-enrollment

Finance Assistant - COUNTY THE HOME IMPROVERS

(2022-11 - 2023-02)

• All aspects of finance to include purchase and sales ledger, reconciling Bank and nominal ledger accounts, credit cards, petty cash, purchase orders, online payments and cash management using QuickBooks and Excel
• Speaking to customers to resolve issues
• Processing finance applications and taking card payments
• Credit Control

Administrator & Accounts Assistant - EAST SUSSEX LIFTS

(2021-09 - 2022-09)

An office based position working 3 days a week with 1 day alone managing the office and providing holiday cover when required

• Answering incoming calls, emails and enquiries
• Issuing jobs to the engineers using ServiceM8 with responsibility for the day-to-day management of the system: adding jobs, creating new client files, issuing maintenance contracts, processing quotations and ordering parts from suppliers
• Raising invoices and all bookkeeping duties using Xero
• Credit Control

Contracts Coordinator via SAMMONS GROUP - OSBORNE ENERGY

(2021-02 - 2021-09)

This was a home based temporary administrative role, checking the accuracy of submitted works by approved Installers encompassing

• Liaising directly with clients and contractors in a professional and timely manner
• Co-ordinating submissions for delegated sub-contractors including the downloading and reviewing of evidence to set scheme criteria
• Preparing and submitting works to the clients following prescribed protocol
• Maintaining an adequate level of knowledge relating to scheme compliance including reading client briefings and industry guidance
• Producing constructive and accurate feedback reports for sub-contractors to ensure scheme compliance
• Maintaining accurate databases ensuring works are assigned the correct status and Deemed Score and updating internal databases as required
• Scoring works and preparing weekly invoice requests for management sign-off, issuing to sub-contractors accordingly
• Utilising experience and initiative where appropriate to recommend to line manager / those with overall project responsibility, improvements to processes and ways of working to ensure continual quality and improvement
• Having a proactive approach to supporting the department, ensuring that materials stay up to date, including the How to Submit to Us Guide and documented departmental processes
• Assisting the Office Manager with complaint resolution as required and participating in team meetings

Office Manager and Media Sales - SG MEDIA PUBLICATIONS LTD - INDEX MAGAZINE

(2018-09 - 2020-03)

I started as Office Manager, managing the staff and freelancers with sole responsibility for the finances and the credit control function, using Xero and Chaser. At the point one of our sales' staff left, I tried my hand at media sales which I took to, enjoying the interaction with customers. My role for the last year was a split one which I enjoyed immensely.

Office Manager & Financial Controller - GOLDSMITH CHAMBERS

(2007-05 - 2018-02)

Mixed set of 91 barristers. I was solely responsible for the smooth running of the office and cash management, whilst providing full administrative support to our Management Committee to include typing of reports and minutes as required. On the cash management side my remit was cash projection, invoicing, purchase ledger, sales ledger including chasing debtors, bank account reconciliations and internet banking – CHAPS payments, petty cash, VAT returns; this is all managed using SAGE LINE 50 Accounts and submitting payroll data to our accountants to process.

As the office manager I ensured operations run smoothly to include supervising the junior administrator and office junior and managing staffing issues of 11 clerks, banking issues, building maintenance to include H&S, IT issues were dealt with promptly, co-ordinating marketing events and company functions.

Treasury Assistant/part-time Chairman's PA - EBC ASSET MANAGEMENT LTD

(2000-05 - 2007-01)

Treasury and administration responsibilities and PA to the Chairman two days per week and during vacations providing full secretarial support using Microsoft Office where confidentiality was key. I was solely responsible for his private affairs: managing UK and overseas bank accounts, managing his UK properties to include tenants, services and paying all property bills.

• Bank accounts reconciliation, using an in-house accounting system and Excel, UK & overseas payments
• Purchase ledger invoice tracking, settlement and subsequent accounting entries to the general ledger
• Petty Cash and foreign currency requirements, expense reports verification and settlement
• Managing the Chairman's UK affairs
• First line of contact for Jersey private clients; dealing with telephone enquiries and suppliers

PA/Administrator - Treasury Dept - WHITBREAD PLC

(1988-03 - 2000-04)

PA responsibilities and Treasury administration responsibilities

• Diary maintenance, which included travel itineraries, high profile meetings, etc.
• Production of highly confidential Board and Risk Committee reports/spreadsheets
• First line of contact between external Financial Institutions and the Company
• Co-ordinating and attending presentations to bankers
• Compiling own correspondence
• Extensive telephone liaison
• Maintaining office systems, staff records, business expenses
• Purchasing of office equipment and stationery
• Extensive use of IT systems and support provided
• Ad-hoc project: Year 2000 compliance co-ordinator
• Divisional foreign currency invoice settlement to include: forecast reports to compare actual/forecast; set-up/modification of templates; inputting invoices for payment; preparation of journals in respect of sterling recharges
• Treasury settlements: receive, verify, log and chase outstanding deal confirmations
• Assisting with the calculation of the Group's daily cleared sterling cash position
• Maintaining deal divisional cash balances
• Ad-hoc project: Transfer of systems, training of staff and user manual production in respect of key areas of Treasury relocating to our Luton office

Secretary - BAII MANAGEMENT SERVICES

(1986-06 - 1988-03)

Providing full secretarial support to one Senior Vice President responsible for internal policies and procedures and two managers responsible for Credit and Management Accounts.

Secretary - YEMEN GULF LINE

(1984-09 - 1986-06)

Providing full secretarial support to the Shipping Manager and team of eight.

• Project: co-ordination of Forwarders conference

O level - English, Mathematics, French, Geography, German, Home Economics - Blackheath Bluecoats