Cara Smethurst

I am a confident, friendly, and highly motivated professional with extensive experience in customer-facing roles, hospitality, and care. I excel in fast-paced environments, building strong rapport with customers, and providing excellent service. With experience coordinating teams and supporting customers, I am seeking a role in sales where I can apply my communication skills, problem-solving ability, and passion for helping people.

Carer at HC-One (2025-03 – Present)

• Providing high-quality person-centred care.
• Maintaining accurate records and supporting nursing teams.
• Building strong relationships with residents and families.
• Demonstrating excellent communication and customer-facing skills.

Bar Staff / Server at The Old Three Crowns (2023-01 – 2024-12)

• Greeting customers and providing high-quality service.
• Upselling drinks and promotions.
• Handling cash, card payments, and busy service periods.
• Maintaining a clean, welcoming environment and resolving complaints.

Bar Staff at Stonegate (2021-01 – 2023-12)

• Serving food and drink in a fast-paced environment.
• Upselling premium products and supporting new staff training.
• Managing stock, cleaning duties, and customer interactions.

Team Leader at HC-One (2017-01 – 2021-12)

• Supervising night care staff.
• Completing documentation, care plans, and administrative tasks.
• Providing support to residents, families, and staff.
• Ensuring compliance with policies and safe working practices.

Server at Quality Fish Bar (2015-01 – 2016-12)

• Greeting customers, taking orders, and preparing food.
• Handling payments, stock rotation, and online/phone orders.

Waitress at Chianti Bar & Restaurant (2014-01 – 2015-12)

• Serving customers and managing bookings.
• Handling complaints and training new staff.
• Supporting bar work, food preparation, and general service.

Level 1 Childcare in Childcare (2015-01 – 2015-12)

Level 1 Health Care in Health Care (2013-01 – 2013-12)

Level 2 Health and Social Care in Health and Social Care (2013-01 – 2013-12)

GCSEs A–D in English, Maths & ICT (2013-01 – 2013-12)