Cedric Kambale

As a highly driven and dedicated professional, I bring a strong work ethic and a passion for improvement to every task handed. I flourish in collaborative environments, where teamwork and mutual support lead to the achievement of shared objectives. My trait to adapt to new challenges, coupled with strong problem-solving, time management, and organisational skills, ensures that I always produce no matter the circumstance.

I am committed to ongoing personal and professional growth, always aiming to push for more and contribute meaningfully to the success of my team and organisation. I have specialist creative skills, naturing in fine art

Customer service Aug 2023- Oct 2023 Coventry University, Coventry

• Managed navigating systems and tools used to contain documents of international students enrolling, and support student enquires
• Conducting clear, empathetic interaction to understand and address student needs.

-Fully understanding customer concerns before responding, whilst understanding calm and composed when handling difficult situations

-Handling multiple tasks efficiently while prioritising student satisfaction.

Sales Advisor Jul 2023- Aug 2023

Modern Milkman, Leicester 

• In-depth understanding of products/services to inform and advise customers
• Clear, persuasive communication to engage customers and explain benefits applying methods like upselling, cross-selling, and closing effectively.
• Prioritising customer needs to build trust and drive satisfaction, whilst understanding customer preferences and concerns to tailor solutions.
• Focused on meeting sales targets and performing to meet the company's goal.

A-Levels

Blue Coat School C of E Sixth form, Coventry

• Business (C)
• Fine Art (B)
• Religious Studies (C)