Charlotte Burden
Operations Manager
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About
An Operations and Business Manager with 10+ years’ experience and qualified Situational Leadership status. My senior multi-faceted roles have included managing complex business units, multi-disciplinary groups of clinical and administrative staff and multimillion pound operational budgets in high-pressure environments.
My Healthcare Management and Leadership Coaching techniques, including analytical and advanced communication skills and consistency to advance medical and operational procedures, expertly balance strategy and operational delivery. With an innate ability to empower individuals and teams and foster culture and operational excellence. Through deployment of refined soft and hard skills I have spearheaded growth and organizational change within multiple Medical and Surgical units; whilst developing and refining the patient experienc
Experience
An Operations and Business Manager with 10+ years’ experience and qualified Situational Leadership status. My senior multi-faceted roles have included managing complex business units, multi-disciplinary groups of clinical and administrative staff and multimillion pound operational budgets in high-pressure environments.
My Healthcare Management and Leadership Coaching techniques, including analytical and advanced communication skills and consistency to advance medical and operational procedures, expertly balance strategy and operational delivery. With an innate ability to empower individuals and teams and foster culture and operational excellence. Through deployment of refined soft and hard skills I have spearheaded growth and organizational change within multiple Medical and Surgical units; whilst developing and refining the patient experienc
Education
- Management & Leadership in Service Delivery - Royal College of Ophthalmologists, 2018
- Leading Highly Effective Projects & Change - Academy Street, 2018
- Negotiating Skills - Daryl Fielding Consulting, 2018
- Situational Leadership II - Ken Blanchard Companies, 2014
- Managing Individual and Team Performance - Hall & Woodhouse Academy, 2014
- Foundation College Degree in Political Sciences - Southampton City College, 2010
