Receptionist
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Highly motivated receptionist with 14+ years' experience in busy work environments being face to face with clients. Immaculately presented with highly developed communication skills and pride in giving an outstanding first impression to clients and visitors. Looking to take on new challenges that enable my calm yet focused approach to the receptionist/administration role.
Keen on learning new skills
I am passionate about learning new skills to benefit my work and career, I always enjoy working in busy environments as I see it as motivation and makes me work even harder.
I enjoy building a rapport with clients and staff, I am a approachable and friendly person.
I enjoy working out, doing park runs spending time with friends and family.
I have just moved into a new home with my partner and cat, really enjoying it.
August 2017 - Current
Meeting and greeting visitors to the site, assisting with any enquiries
Keeping up to date with all training regarding safeguarding and health and safety
Liaising with other staff members
Attending staff meetings to discuss any match related activity
Checking visitors hand luggage for safety of the complex, visitors and staff
Building a rapport with visitors
September 2021 – Current
Meeting and greeting colleagues and visitors to the complex
Ensuring all colleagues wear their lanyards for safety reasons
Ensuring visitors sign in and out using Envoy on our iPad and handing over a lanyard
Sorting all incoming post into the correct departments
Making sure the franking machine is up to date and working correctly
Scanning in all deliveries for staff through envoy and placing them in the correct lockers
Communicating with staff using Email or Microsoft Teams or via telephone
Making use of all Microsoft Office setup through the nature of the job
Being prepared for any enquiries by staff or visitors
Send out post using the correct stamping procedure
Order stationary for the complex or any office related equipment
Keeping the reception area and desk clean and tidy
Multi-tasking work in a calm but hard-working manner
September 2022 – May 2023
Ensuring till area is clean and tidy before shift
Taking cash or card payments
Checking the float is up to date
Taking customer orders over the till
Assisting with customers collecting their orders
Stocking up the shelves behind tills with customer orders ready to be collected
Push forward stock when not busy or fill shelves
Process of returns from online or in store
Working together with colleagues in a fast-paced environment
Counting shop float at the end of the day
December 2015 – February 2021
Keeping my till and area organised, clean and tidy
Ensuring I have enough change for the day, same for self-scans
Make sure to stock up on carrier bags
Personal shop with those who have requested
Packing customer items if requested
Escort people to nearby taxis
Pull forward on the shop floor if not busy
Work as a team or individual in a fast-paced environment
I have completed a Business Administration Level 2 at Southport College.
