Cora Elly Thomas

Receptionist / Administrator

Talent

34 Ffynnon Wen, North CornellyMember since July 24, 2026

Excellent communication and interpersonal skillsCustomer service excellenceReception and front desk managementOrganised and efficientAdministration and data entryGood telephone mannerTime managementTeam player and leader

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Excellent communication and interpersonal skillsCustomer service excellenceReception and front desk managementOrganised and efficientAdministration and data entry

About

Highly motivated and professional individual with strong interpersonal abilities and a proven work ethic, seeking an opportunity to gain valuable experience and contribute to a dynamic, team-focused organisation. Dedicated to delivering exceptional service, supporting organisational goals, and continuously developing both professionally and personally. Eager to expand my skill set, acquire practical industry knowledge, and make a meaningful contribution through commitment, reliability, and a positive attitude.

Experience

Receptionist / Administrator - Castle Hotel, Neath - Neath

(2026-03 - 2026-05)

Greeting visitors and directing them to the right person or department
Handling incoming calls, transferring or taking messages
Scheduling meetings and maintaining calendars
Providing information and responding to enquiries
Keeping the reception area clean, organised and presentable
Receiving, sorting and distributing mail and packages
Assist with data entry, filing and other administrative tasks

Life Insurance Lead Generator - Genesis Life Insurance, Swansea SA1 Office - Swansea

(2025-05 - 2025-12)

Make outbound calls to qualify life insurance leads
Assess potential customers' interest and suitability
Pass qualified leads to the Red Dot sales team
Maintain accurate call records and update CRM system
Meet daily and weekly targets for calls and qualified leads

Telephone Advisor – Life Insurance - Red Dot Company, Swansea Princess House - Swansea

(2023-12 - 2024-06)

Help customers with life insurance policies, extensions and better value options
Reach out to potential leads via phone, email and text
Build and maintain relationships with new and existing customers
Devising strategies to increase customer satisfaction and sales
Handle queries and complaints professionally

Spa Receptionist / Facial Therapist – Team Leader - Mirage Hotel & Spa, Icmeler, Turkey - Icmeler, Turkey

(2023-04 - 2023-10)