Danielle Jones
Hospitality Professional with 9+ Years Experience
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About
Hardworking and reliable hospitality professional with over 9 years of experience in customer-facing environments including bar work, food service and hospitality operations. Skilled in customer service, food handling, cash management, order processing and maintaining high standards of cleanliness. A quick learner with excellent communication skills and a strong commitment to delivering positive customer experiences.
Seeking to further develop skills and gain new experience within customer service, hospitality or retail sectors.
Experience
Homemaker at N/A (2020-03 – Present)
Due to COVID, previous employment ended and work was unavailable. Became a homemaker while undertaking caring responsibilities for a minor.
Bar Staff / Waitress at The Old Stag Pub (2017-10 – 2020-03)
- Delivered friendly and professional customer service in a busy pub environment.
- Managed bookings and reservations.
- Prepared and served alcoholic and non-alcoholic beverages.
- Processed cash and card payments accurately.
- Maintained cleanliness of bar and dining areas.
- Served food and beverages promptly.
- Worked effectively as part of a team during busy periods.
Student at N/A (2016-06 – 2017-10)
Focused on education in Hospitality.
Food Server at The Hungry Tum (2013-02 – 2016-06)
- Served customers in a fast-paced food service environment.
- Took customer orders accurately and efficiently.
- Assisted with food preparation and presentation.
- Handled cash transactions and provided correct change.
- Maintained high standards of cleanliness.
- Supported colleagues to ensure smooth daily operations.
Education
Diploma in Hospitality Management – Coleg Llandrillo (2015-09 – 2019-06)
Secondary Education – Ysgol Emrys ap Iwan (2015-06)
