Dom Boulding
I am a highly personable and technically confident product training specialist with premium automotive and consumer technology experience, skilled at translating complex products into engaging customer and team experiences through training, demonstrations, and relationship-driven communication.
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About
An experienced trainer and product specialist with a proven record of designing and delivering engaging learning experiences in fast-paced, high-performance environments. Skilled in translating complex technical information into clear, inspiring training for both colleagues and customers. Adept at building strong stakeholder relationships, adapting quickly to new products and technologies, and driving measurable improvements in knowledge, performance, and customer satisfaction.
Passionate about blending product expertise, soft skills development, and innovative training methods to create lasting impact.
Experience
Product Pro at Porsche (2022-01 – Present)
- Delivered engaging, tailored product and technology training to both customers and sales teams, enhancing product knowledge, confidence, and sales effectiveness
- Acting as a brand ambassador for Porsche
- Acted as the centre's lead Connect technology expert, creating training resources and live demonstrations to ensure consistent understanding across the team
- Designed and hosted Masterclass sessions, blending product insight with hands-on technical skills to improve customer onboarding and retention
- Configure and visualise the customer's desired new car and offer personalization options
- Maintained up-to-date expertise on Porsche and competitor offerings, ensuring training content remained relevant and impactful
- Execution of test drive and detailed handover of the customer to the sales consultant
- Partnered with Sales Consultants to conduct analyses and match solutions to customer requirements, and facilitate product understanding through showroom media and test drive experiences
Image Product Solution Specialist at Infinite Marketing (Fujifilm) (2019-03 – 2022-12)
Led workshops, events, and roadshows to strengthen brand positioning and sales results. Designed and delivered high-impact training to store staff nationwide, covering product knowledge, sales techniques, and promotional campaigns. Raising positive brand awareness in the stores and maximizing any potential sales in the given territory (Whole of the UK).
- Present Client's propositions, objectives and key messages
- Lead and help complete directsales activities and events
- Built lasting relationships with retail partners and head office teams, ensuring training content aligned with business goals and market trends
- Propose new activities to be carried out within the predefined area as agreed by the Fujifilm Account Manager. Visit all workshops, events and retailer roadshows/conferences in line with Fujifilm's requirements
- Consistently achieved territory sales and training objectives through engaging, needs-focused delivery
- Deliver high-level training and briefings in Fujifilm partners Head office/flagship stores etc
Photographer (DBoulding Photography) at Self-employed (2014-08 – Present)
Various photography work across multiple client projects.
- TheCarSpy.net: Photographing cars for sale. Ensuring cars are positioned correctly, lighting levels are good, windows are clean and getting detailed shots of the car. Accompanying the company to certain high-profile events such as the Geneva Car Show
- Ruf Automotive: Photographing high end bespoke and rare cars. Shooting in a warehouse to ensure location of cars is keptsecure, promotional shots and advertisement shots
- 14 Arrows Tattoo studio: Shooting the interior shots for the business, including the studio and coffee shop
- 4.10 Architecture: accompanying the architect to the property and shooting the interior to show off the best angles of the work
Regional Trainer (before Sales expert) at Jessops (2015-11 – 2019-03)
- Work collaboratively with Regional trainer to ensure all delivery is at the correct depth and frequency
- Smooth delivery and execution of all course delivery
- Co-deliver with AST's (academy support tutor) throughout region and first level feedback
- Being active and supportive in communications
- Highlight & support AST development paths
- Locating and inspiring any new AST's
- Proactive and aware of merchandising offers and pricing
- Promoting and assisting with roll out of new products
Photographer at Clare Edmead Photography (2015-06 – 2015-11)
- Taking waterskiing/wake-boarding photos from a speedboat
- Sailing/windsurfing/kayaking photos from a powerboat
- Tennis, fitness and mountain biking photos on land
- Timetabling and dividing time between key activities
- Working closely with the staff to photograph children
- Editing of photos
- Photography workshops
- Family portrait sessions on the beach
- Interacting with guests, showing them how to view and order their photos
Education
BA hons in Wildlife and Media – University of Cumbria (2011-09 – 2014-07)
A levels in Drama, Art & Design (Photography) – Eastbourne College (2004-09 – 2009-06)
AS levels in Drama, Business Studies, Art & Design (Photography) – Eastbourne College (2004-09 – 2009-06)
GCSE in Classical Civilization, Drama, English, French, ICT, Language & Literature, Maths, Science (Dual Award) – Eastbourne College (2004-09 – 2009-06)
