Emily Webster

Self-motivated, optimistic, and energetic with strong communication skills and a readiness to work. Proficient in Google Suite, Excel, and Microsoft Office. Experienced in volunteering and customer service. Looking for part-time or full-time work. Has provisional driving licence and is currently learning to drive.

Driver’s Mate at Matt’s Delivery Service (2015 – 2024)

When delivering an item to a customer I have had nothing but good reports and go above and beyond to ensure the customer has the best delivery experience I can provide.

• Warehouse work when needed
• Emptying cages of parcels and placing them in designated areas
• Planning delivery route using the app
• Loading van in preset order ready for the day
• Delivering parcels within the allotted time frame

Sales assistant at Savers Health & Beauty (2024-10 – 2025-05)

• Balanced upselling with managing the till during busy periods, ensuring minimal customer wait times and maximum up-selling.
• Regularly worked stock, ensuring products were available for the customers.
• Ensured the store was clean and tidy and followed security protocol.
• Greeted customers at the door to ensure all customers felt welcome and safe.
• Assisted customers with specific requests, such as finding certain items or assisting those with disabilities
• Liaised with management to ensure high value lines were securely and neatly displayed, ensuring maximum sales.

Retail Supervisor at Savers Health & Beauty (2025-05 – 2026-10)

• Managing staff to assign daily tasks, monitor team performance, train new employees, and encourage team to push sales and meet targets.
• Handling customer inquiries, resolving difficult complaints or returns, modelling good service on the sales floor.
• Tracking stock levels, handling product reorders, checking incoming shipments/scanning in deliveries, and handling/overseeing shelf restocking
• Ensuring displays look attractive, price tags are accurate, and promotional campaigns properly set up
• Opening and closing the premises, handling cash tracking and till reconciliations, enforcing safety, security and company policies

GCSEs – RODILLIAN ACADEMY (2008 – 2013)

Level 3 business apprenticeship qualification (equivalent to two A-levels) in business