Fatima Miah
Customer service
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About
Friendly, reliable, and hardworking individual with experience in both retail and healthcare. Skilled in delivering excellent customer service, working efficiently in fast-paced environments, and communicating confidently with a wide range of people. A quick learner with strong attention to detail, a positive attitude, and a commitment to providing an outstanding experience for every customer.
Experience
Customer service - Savers Health & Beauty - Cardiff, Wales
(2022-01 - 2024-12)
- Delivered excellent customer service, handled cash transactions, replenished stock, and maintained high store standards in a fast-paced retail environment
Dental nurse - Bupa Dental Care - Cardiff, Wales
(2024-01 - 2026-12)
Assisted dentists during NHS and private procedures, ensured strict cross-infection control, prepared instruments, supported patient care, and maintained accurate clinical records
- Basic Life Support (BLS) and CPR
- Medical Emergencies
- Safeguarding adults and children
- Record Keeping and Clinical Documentation
- Complaints Handling
Packing assistant - GrabNet - Sully, Wales
(2023-01 - 2023-05)
- Packed and prepared customer orders accurately and efficiently, maintained quality standards, managed stock, and worked effectively to meet deadlines in a fast-paced environment
Education
GCSE's (2022-12)
AS Level - Health & social care, Psychology, Sociology (2024-12)
Diploma in Dental Nursing - Dental Nursing (2024-01 - 2026-12)