Fay Delaney

Experienced Credit Controller with a strong background in managing customer accounts, collecting outstanding debt and resolving payment queries. Organised, accurate and confident communicating with customers and internal teams, with a positive and professional approach to achieving results. Experienced finance professional with a background across Cash Allocation, Credit Processing and Credit Control.

Skilled in payment allocation, account reconciliation, credit processing, debt collection and query resolution. Organised and accurate, with strong customer service and communication skills.

Credit Controller at Rs Components (1997 – Present)

• Manage a portfolio of customer accounts and outstanding debt.
• Proactively contact customers to secure payment of overdue invoices.
• Investigate and resolve invoice, payment and account queries.
• Monitor aged debt and prioritise accounts requiring action.
• Reconcile accounts and investigate discrepancies.
• Liaise with internal teams to resolve disputes and payment delays.
• Maintain accurate account records and collection notes.
• Work towards collection targets and team objectives.
• Meeting Deadlines

Vox pay

Side trade

NVQ Level 2 in Business Administration & Secretarial Studies

Childcare

GCSEs in English & Mathematics,Childcare