Remote Administrative Assistant | Data Entry & Customer Service
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Detail-oriented and empathetic professional with strong experience in customer service, administration, data handling, and digital communication. Skilled in managing sensitive information, supporting clients, and delivering high-quality service in fast-paced environments. Adept at remote work tools, multitasking, and maintaining accuracy under pressure. Brings excellent communication, organisation, and problem-solving skills with a proven ability to work independently and meet deadlines.
Healthcare Support Worker at NHS Coalville Community Hospital (2024-05 – Present)
Accurately recorded patient data and maintained digital records. Communicated clearly with multidisciplinary teams. Managed multiple tasks under pressure while maintaining accuracy.
Health Care Worker at HCOne Rowans Care Home (2023-08 – 2024-05)
Provided high-quality support and maintained accurate care notes. Built strong rapport with clients through active listening and empathy.
Health Care Worker at Jewel Home Care (2023-03 – 2023-08)
Delivered personalised support and maintained accurate documentation. Managed time effectively across multiple client visits.
Receptionist & Payroll Assistant at Econet Group (2018-11 – 2021-12)
Managed calendars, schedules, and administrative tasks. Entered and processed data with high accuracy. Provided excellent customer service in person, by phone, and via email.
Receptionist & Administrative Assistant at Steward Bank (2018-11 – 2021-12)
Delivered professional front-desk service and handled customer enquiries. Managed incoming calls, emails, and client communication.
Higher National Diploma in Human Resources – ALISON (2022)
Certificate in Nurse Assistant – Ocean Bird (2022)
Certificate in Information Systems & Business Processes – ALISON (2022)
A-Levels in Accounting, Business Studies, Economics – MosioaTunya High School
Certificate in Computer Operations – HEXCO (2018)
GCSEs – Inyathi High School
