Gareth Davis

Client-focused implementation delivery lead with over 10 years experience delivering end to end software implementations in a fast paced, client facing environment. I have a track record of running multiple projects, managing risk, scoping and stakeholders requirements.

Talent

EpworthMember since May 6, 2026

End to end project delivery from discovery, implementation, go live and BAUFacilitate client meetingsReview and update progress of projects, keeping stakeholders informedClient relationship ownership and stakeholder managementIntegrate products using APIRequirements gathering and scopingRisk and issue managementCross functional team leadershipProcess review and improvementData migration, validation and UAT leadershipManaging multiple concurrent projectsJIRASalesforceTaskrayAzure DevOpsAPI IntegrationsClaudePower AutomateZapierIntercomAccess FocalPointAccess EvoAccess PeopleHRAdvanced Excel

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About

I build strong client relationships and translate business needs into clear technical requirements and delivery outcomes. I work closely with development teams to ensure successful delivery and have experience in project scoping and workstream coordination, using tools such as Taskray and Salesforce. I also integrate multiple products, both internal and third party via API.

I also improve processes to help streamline delivery for both internal and external users using automations and AI tools, such as Intercom, Zapier and Power Automate.

I have experience includes leading a global team of consultants, overseeing their development and productivity, including ensuring key metrics were met and improving stakeholder communications.

Experience

Data & UAT Specialist (delivery lead – client implementation) at The Access Group (PeopleHR) (2015-01 – Present)

Own full lifecycle delivery of software across multiple projects, from scoping to go live and post implementation.
Primary client contact, building rapports and relationships and ensuring clear communication.
Translate client requirements into deliverables, including API integrations and systems built within .NET-based environments.
Coordinated cross functional teams including customers, developers, consultants and integration teams
Primary link between technical teams, customers and consultants and developers.
Use delivery tools including Salesforce and TaskRay to track progress, manage workflows, and provide visibility of timelines and risks
Collaborate with technical teams using Jira and Azure DevOps to manage delivery and resolve issues effectively
Lead User Acceptance Testing and data validation processes, ensuring quality and readiness for go-live
Support go live planning and the business as usual processes
Act as escalation point for customers who require extra senior intervention
Creating and amending process workflows to ensure better outcomes for all involved.
Contribute to commercial initiatives, including sales campaigns and self-generated revenue
Led and coordinated a global team of consultants, overseeing workload, performance and delivery.
Reporting on progress of projects within the team to internal stakeholders.

Education

BA (HONS) in History & Politics – Leeds Beckett University

Skills

managing riskscoping and stakeholders requirements.

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