Gloria Iredia

My name is Gloria I have a Bachelor's degree in Theatre and Media Arts, which has given me strong communication and interpersonal skills —skills I believe are essential in customer service.

Over the years, I have worked in customer service, social media management, and media production, all of which have strengthened my ability to interact with clients, resolve issues, and work efficiently under pressure. In my customer service roles, I learned how to stay calm, listen carefully, and find solutions that ensure customer satisfaction. Through my work in social media management, I became skilled at addressing customer concerns online, often in real time, while my media production experience taught me to multitask and collaborate effectively.

BA- Theatre and media Arts.