Gurpreet Singh

Experienced Logistics and Transport Analyst with a strong background in supply chain operations, carrier management, and cost optimisation across Amazon and JD Sports. Proven ability to deliver efficiency improvements through automation, data-driven decision-making, and strategic negotiation. Skilled in performance analysis, forecasting, and operational planning, with a consistent track record of reducing costs and improving service levels.

Internet Carrier Logistics Analyst - JD Sports

(2022-11)

Responsible for managing and planning UK and international e-commerce collections and deliveries, ensuring operational efficiency, carrier performance, and cost control across multiple distribution centres.

• Manage weekly collection planning across five distribution centres, balancing order volumes, warehouse capacity, service levels, and carrier availability.
• Raise and manage purchase orders through Coupa, verifying invoices against agreed rate cards and ensuring timely supplier payments.
• Analyse carrier performance, delivery success rates, failed deliveries, and operational trends, producing weekly reports for senior stakeholders.
• Lead planning activities for peak trading periods, including Christmas and Summer Sales, ensuring sufficient transport capacity and maximising trailer utilisation.
• Coordinate international shipments and customs documentation to minimise delays and maintain customer service standards.
• Developed and communicated Standard Operating Procedures (SOPs) to improve operational consistency and compliance.
• Lead Health & Safety compliance across carrier and warehouse operations, ensuring incidents are recorded and corrective actions implemented.

Carrier Resourcing Specialist - Amazon

(2021-08 - 2022-11)

Led operational and strategic initiatives within the Shipping with Amazon (SWA) programme, managing approximately 1,000 transport runs per week while focusing on carrier performance, cost reduction, and process improvement.

• Implemented an online carrier training academy for UK and European carriers, significantly improving onboarding and compliance standards.
• Introduced a digital carrier bidding platform, replacing manual tender processes and providing access to over 4,000 carriers.
• Launched an online ad-hoc load board platform, reducing manual planning activity and lowering premium transport costs.
• Managed relationships with strategic "Gold" carriers, conducting regular business reviews and supporting fleet growth opportunities.
• Introduced structured escalation procedures and performance management processes for underperforming carriers.
• Authored transport safety procedures and ensured compliance across externally sourced carrier networks.
• Supported capacity planning and transport strategy for major peak events, including Prime Week and Christmas operations.

Transport Supervisor - Amazon

(2020-01 - 2021-08)

Managed daily transport operations for Amazon Prime seller collections across the UK, ensuring service performance, cost efficiency, and operational compliance.

• Coordinated collection planning using forecast data and historical sales trends to optimise transport capacity.
• Managed operational exceptions, arranging contingency collections during breakdowns, severe weather, and service disruptions.
• Investigated service failures and implemented corrective actions with carriers and sellers to improve performance.
• Led cost reduction initiatives by analysing transport spend and identifying opportunities for network optimisation.
• Successfully negotiated reduced transport rates with major logistics providers, delivering substantial weekly cost savings.
• Improved network efficiency by reallocating collections from higher-cost providers to more cost-effective local carrier solutions.

Customer & Trade Manager - Sainsbury's Retail

(2018-09 - 2020-01)

Managed day-to-day operations within a high-volume retail environment, leading teams, driving sales performance, and ensuring compliance with company policies and legal requirements.

• Managed and developed a team of approximately 20 colleagues across multiple departments.
• Delivered sales, availability, and customer service targets across food, clothing, and general merchandise categories.
• Maintained responsibility for store safety, security, and incident management, including first aid and loss prevention.
• Supported implementation of company-wide workforce scheduling and payroll systems, training managers and colleagues on new processes.
• Delivered training and support for the introduction of a digital employee booking and holiday management system.

Business and Management Degree - De Montfort University, Leicester (2009-07)