Gus Dhaliwal
OPERATIONS & RETAIL MANAGER | LARGE-SCALE TEAM LEADERSHIP
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About
Experienced operations and retail manager with 10+ years leading teams in high-volume environments. Proven ability to manage 100+ staff and operate within 1,000+ colleague sites. Strong track record in improving performance, reducing costs, and delivering against KPIs. Skilled in logistics, stock control, and team development.
Experience
Postal Worker - Royal Mail
(2023-11)
- Deliver mail efficiently to strict deadlines
- Maintain high accuracy and customer service
Food Hall Manager - Marks & Spencer
(2022-11 - 2023-03)
- Managed daily food hall operations and team performance
- Improved availability, compliance, and sales
Food Trading Manager - Sainsbury's
(2018 - 2022)
- Led 100+ staff across multiple departments
- Improved sales, availability, and operational efficiency
- Reduced waste and managed recruitment, training, and performance
Bakery Manager - Sainsbury's
(2016 - 2018)
- Managed bakery operations, stock, and merchandising
- Improved availability and reduced waste
- Ensured food safety and compliance
Online Replenishment Manager - Sainsbury's
(2016-06 - 2016-09)
- Supported launch of fulfilment centre with 1,200+ staff
- Managed stock flow and online availability
- Promoted within 3 months
Section Leader - ASDA
(2009 - 2016)
- Led team of 15; increased profit by 25%
- Managed daily operations and staff training
Security Team Leader - G4S
(2012 - 2012)
- Supervised team of 12 and managed incidents
Sales Assistant - Blue Inc
(2007 - 2007)
- Customer service and stock support
Education
GCSEs - Mayfield School
