Hamza

Experienced and adaptable professional with a strong background in legal services, event planning, customer service, healthcare administration, and building control. Proven ability to manage operations, communicate effectively with clients and teams, and deliver high-quality results. Skilled in drafting legal documents, negotiating settlements, organizing charity events, coordinating healthcare logistics, and supporting building compliance.

Known for attention to detail, strong organizational skills, and the ability to thrive in fast-paced environments.

Paralegal at Jiva Solicitors (2025-09 – Present)

• Assessed and negotiated quantum on a high-volume caseload of approximately 320 active claims, evaluating financial losses including vehicle damage, storage, recovery, and personal injury costs to determine accurate valuations.
• Drafted legally compliant contractual correspondence including Letters of Claim and Part 36 offers in line with pre-action protocols, ensuring procedural compliance throughout the claims lifecycle.
• Negotiated directly with insurers and legal representatives, achieving 3–5 settlements per week by conducting cost-benefit analysis and assessing liability and quantum to secure commercially favourable outcomes.
• Maintained detailed financial and case records, including damage assessments, invoices, and cost schedules, ensuring accurate documentation and audit-ready compliance.

Paralegal at Kingsnorth Solicitors (2025-01 – 2025-08)

• Managed a high-volume caseload of housing disrepair claims, assessing the scope and cost of remedial works required by landlords and housing associations to ensure compliance with contractual and legal obligations.
• Liaised with surveyors, council housing officers, and legal teams to assess repair works and escalate defects, supporting the evaluation of remediation costs and scope of works.
• Drafted pre-action correspondence including Letters of Claim, accurately documenting defects, repair histories, and associated costs to substantiate claims.
• Maintained detailed case records and cost documentation, ensuring all financial and procedural information was accurately captured and compliant with housing disrepair protocols.

DPD Delivery Driver at DPD (2024-07 – 2025-07)

• Managed daily operational logistics across high-volume delivery schedules, monitoring route efficiency and resource allocation to consistently meet performance targets.
• Maintained accurate operational records including delivery logs, vehicle inspection reports, and compliance documentation in line with company and regulatory standards.
• Led a small team of drivers during peak periods, coordinating workload distribution and scheduling to optimise productivity and minimise operational delays.
• Resolved disputes and service issues promptly, applying cost-effective solutions to maintain client satisfaction and protect franchise performance.

Assistant Building Control Surveyor at Building Control (unspecified employer) (2022-09 – 2024-08)

• Assessed building plans and construction works for compliance with Building Regulations, evaluating structural, fire safety, and sustainability requirements across residential and commercial projects.
• Conducted site inspections at key construction stages, measuring works against approved drawings and specifications to ensure quality and regulatory compliance.
• Prepared and maintained detailed inspection records, compliance reports, and correspondence with developers, contractors, and local authority teams.
• Supported the assessment of construction costs and schedules, reviewing contractor submissions and ensuring works progressed in line with approved plans and statutory requirements.

NHS Driver at Oxford Health NHS Foundation Trust (2023-12 – 2024-07)

• Managed logistics for out-of-hours GP home visits across Oxfordshire, coordinating schedules and resources to ensure operational efficiency within NHS service standards.
• Maintained compliance with NHS protocols through rigorous vehicle safety checks and accurate documentation of medical equipment, ensuring audit-ready records.
• Balanced driving responsibilities with receptionist duties including appointment scheduling and record-keeping, demonstrating strong administrative capability across concurrent tasks.
• Adapted quickly to dynamic scheduling requirements, prioritising urgent callouts and managing resource allocation effectively under time-sensitive conditions.

Shift Manager at Pizza Hut (2022-09 – 2023-12)

• Managed daily operational budgets and inventory levels, placing supply orders and controlling stock costs to meet financial performance targets.
• Supervised and coordinated a team of staff across shift operations, scheduling workloads and allocating resources to maintain productivity and service standards.
• Ensured compliance with health and safety regulations, conducting regular checks and maintaining accurate records to uphold statutory requirements.
• Monitored operational performance and produced shift reports, identifying cost variances and implementing corrective measures to maintain efficiency.

Assistant Validation Engineer at Oxford Biomedica (2021-09 – 2022-08)

• Assisted in the validation of manufacturing equipment and processes, preparing and reviewing technical documentation including validation protocols, test reports, and compliance records.
• Monitored project schedules and coordinated validation activities across cross-functional teams, ensuring milestones were met within budget and regulatory timelines.
• Maintained accurate records of test results, deviations, and corrective actions, supporting audit readiness and quality assurance compliance.
• Reviewed technical specifications and scope of works for equipment procurement, contributing to cost assessment and contractor performance monitoring.

BSc (Hons) in Quantity Surveying – University College of Estate Management (UCEM) (2026-09)

A Levels in Physics, Biology, Chemistry – Holy Cross College (2019-09 – 2021-08)

GCSEs in Maths, English Literature, English Language – Parrenthorn High School (2014-09 – 2019-08)