Henry Jones

I'm a highly ambitious and dedicated individual committed to continuous learning and personal growth. I possess strong communication skills, adept at working collaboratively within a team environment or independently. I'm known for being organized, reliable, and capable of completing tasks efficiently.

I'm seeking a role that leverages my expertise and skills, while providing opportunities for further development and adaptation. I have 5 years experience in retail and I'm looking to expand that experience and knowledge in the long term. In addition to my retail experience, I have a proven track record of exceeding sales targets and consistently receiving positive feedback from customers for my exceptional service.

Crew Member at Burger King (Burger Food Group) (2025-08 – Present)

Delivered fast, friendly, and efficient customer service in a high-paced environment. Operated tills, prepared food and beverages to brand standards, and maintained cleanliness and safety across all areas. Worked effectively as part of a team to meet customer needs and support smooth daily operations.

Sales Assistant at Currys (2024-02 – 2024-09)

• Developed strong compliance skills through interactions with customers, ensuring adherence to company policies and regulations.
• Thrived in a fast-paced environment, mastering the ability to perform effectively under pressure.
• Cultivated quick thinking abilities to address and resolve challenging customer inquiries promptly.
• Demonstrated ambition and dedication by consistently delivering exceptional customer service experiences.

Customer Service Assistant at Wilko (2018-09 – 2023-10)

• Provided exceptional customer service by addressing inquiries and assisting with product selection.
• Proficient in fixture assembly and shelf replenishment, ensuring optimal store presentation.
• Managed warehouse operations, including receiving and sorting deliveries, contributing to efficient stock management.
• Gained extensive retail knowledge and adaptability, thriving in fast-paced environments.
• Demonstrated quick learning abilities and adeptness in handling pressure situations effectively.

Restaurant Assistant at The Diner (2017-06 – 2017-11)

• Provided excellent customer service by efficiently handling food and drink orders, processing payments through the till, and serving customers.
• Managed various responsibilities, including delivering orders to tables, preparing drinks at the bar, and supporting kitchen staff with food preparation.
• Maintained cleanliness and organization in the bar area and designated parts of the kitchen, ensuring a hygienic and pleasant environment for both customers and colleagues.

GCSE – East Kent College (2014-09 – 2015-09)

Functional Skills in Diploma in Creative Arts Level 2 – East Kent College (2014-09 – 2015-09)

– Herne Bay High School (2010-09 – 2014-08)