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Herman Williams

Herman Williams

Passenger Service Agent

Talent
StevenageMember since November 12, 2026
leadershipmanagementbudgetary controlseducationsports developmentsocial educational activitiesProperty clearanceVan drivingFull Clean Driving LicenseGood knowledge of Microsoft Office Applications: Word, Excel, Powerpoint and Out
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leadershipmanagementbudgetary controlseducationsports development

About

I am looking for a new opportunity/ role that will encompass my past experience and showcase the range of my management and community based skills and expertise. I have over 30 year’s professional experience working in Youth Connexion (formerly youth and community education), spanning the voluntary, statutory and private sectors. During this time I have held positions with the responsibility of leadership, management, budgetary controls, education, sports development and social educational activities, to mention a few.

I have worked in collaboration with a number of key government agency departments that work to meet the needs of young people, such as social services, probation services, educational establishments and LAC (Looked After Children).

Experience

Passenger Service Agent - MENZIES AVIATION - London Luton Airport

(2014-05)

I have been working with Menzies aviation at London Luton Airport since May 2014 as a Passenger Service Agent. My duties there includes, checking in passenger, boarding passengers, meeting air lines in arrivals, meeting and directing passengers in immigration. I enjoy my role and the many challenges that it presents. This opportunity has given me the chance to learn more about the airports and the variety of different roles and responsibilities.

ABELL CATERING

(2012-12 - 2014)

I have spent some time researching the possibility starting my own Caribbean catering company providing Caribbean cuisine at cricket and rugby club events, local markets, special occasions and pub restaurants.

  • Sourcing, buying and stocking all catering food and equipment to run the business;
  • Attending and completing a food hygiene course focusing on health & safety matters, training staff and publicity;
  • Providing the best quality food at affordable prices;
  • Receiving great feedback from the local community, Trip Advisor and various other social network platforms.

NORTH HERTS HOMES

(2013-03 - 2013-12)

  • Property clearance
  • Van driving picking up and dropping off furniture
  • Delivering building materials
  • I also have a Taco Card

DISTRICT YOUTH WORK TEAM LEADER/MANAGER - YOUTH CONNEXION HERTFORDSHIRE, HERTFORDSHIRE COUNTY COUNCIL - Decorum district of Hemel Hempstead

(2005-04 - 2012-03)

My main role was to manage full-time, part-time, trainee and voluntary youth workers to deliver quality educational youth work within the Decorum district of Hemel Hempstead. To work with key agencies to meet the needs of young people nationally and locally.

  • Managing district budgets;
  • Developing training programs for staff to enable them to deliver quality educational programs for young people;
  • Continued my development and growth by keeping up to date with changes within various policies, such as: child protection, equal opportunities and personal health and safety;
  • Enabling and supporting young people to make informed choices and about their future goals in society.

SENIOR YOUTH WORKER - YOUTH CONNEXION HERTFORDSHIRE, HERTFORDSHIRE COUNTY COUNCIL

(2002-09 - 2005-04)

Managing two full time members of staff along with managing various youth projects; establishing and developing Summer activity programs for young people during the summer vacation.

  • Developed new projects such as a local skate park within the district for young people;
  • Worked with various local management committees to deliver our projects;
  • Worked with other local district councils to develop key business relationships in order to deliver cross departmental opportunities for the young people.

YOUTH TUTOR - FULLHURST COMMUNITY COLLEGE, LEICESTER CITY COUNCIL

(1991-11 - 2002-09)

  • Designed and developed the plans for the new youth wing from conception to finish;
  • Advised on the nature, content and lay out of the building;
  • Delivering personal health and social education within the college to the students;
  • Recruiting and training staff at various levels including youth workers;
  • Developing a program of activities for young people both inside and outside of school hours;
  • Developed the college’s equal opportunities policy with the college principal.

TRAINEEE YOUTH WORKER - BERKSHIRE COUNTY COUNCIL - Slough

(1987 - 1991)

RESIDENTIAL CHILDCARE OFFICER - S.Y.P.H.A (Slough Young Persons Housing Association)

(1982 - 1987)

RESEARCH & DEVELOPMENT - COOPERS PAYNES AUTOMOTIVE GASKET MANUFACTURER

(1975 - 1982)

Education

Diploma - Faculty of Youth & Community Education - READING UNIVERSITY (1987 - 1990)

Certificate - Electronic Setting - HIGH WYCOMBE COLLEGE (1978 - 1979)

Skills

Passenger Service Agent

Reviews

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