
Itisha Loktam
Waitress
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About
Excelling at delivering exceptional dining experiences, I honed my skills at Namaste Gurkha in Blandford. Combining precision in cash transactions with a warm, customer-focused approach, I consistently exceeded expectations and enhanced operational efficiency. Guest-focused, organised and self-motivated to deliver exceptional food service.
Offers good memory and ability to complete mental calculations. Excited to work with professional food and beverage team. Loyal worker skilled in training and helping others. Responsible, team-focused, and reliable in completing tasks.
Experience
Waitress - Namaste gurkha - Blandford
(2023-08 - 2025-09)
- Learned menu items and specials to deliver accurate, current information to customers.
- Checked frequently on guest needs, filled drinks and retrieved desired items.
- Calculated customer bills and processed payments with cash, card, or mobile payments.
- Offered guests warm, friendly welcomes, took drink orders to initiate service, and answered questions.
- Moved quickly between guests to clear and reset tables, minimising wait times.
- Documented customer orders and passed special requests on to kitchen team.
- Trained new wait staff team members in customer service standards, restaurant processes and sales techniques.
Education
Passed all GCSE’s; maths, English and science etc
Obtained Cambridge technical diploma in health and social care, also an Alevel.
Currently doing a bachelor’s in medical imaging.