Jacqueline Finley

ASSISTANT my current skills and education with a potential growth in a medical/healthcare facility. Willing to relocate: Anywhere

Central Supply Technician/Business office assistant manager - Birchwood of Golfcrest - Houston, TX

(2021-06)

CENTRAL SUPPLY TECH.

• Inventory Management: Track stock levels, perform cycle counts, update inventory logs, and ensure supplies meet par levels (minimum stock).
• Supply Distribution: Fill supply requests (requisitions) from nursing units, delivering items efficiently and promptly.
• Receiving & Ordering: Receive shipments, check against packing slips/invoices, and order supplies from vendors, potentially negotiating prices.
• Organization & Maintenance: Keep the central supply area, storerooms, and nursing stations clean, organized, and accessible.
• Equipment Management: Manage durable medical equipment (DME) like pumps, lifts, and nebulizers, including tracking, maintenance logs, and repairs.
• Compliance: Adhere to facility policies, OSHA, and federal/state laws, ensuring proper handling of materials.
• BUSINESS OFFICE ASSIT. MANAGER
• Communication: Answer phones, take messages, greet visitors, manage incoming/outgoing mail and email.
• Administrative Support: Schedule meetings, maintain calendars, file documents, data entry, and prepare basic reports or memos.
• Office Management: Monitor and order supplies, maintain equipment, manage office inventory.
• Financial/Clerical: Perform basic bookkeeping, process invoices, handle routine accounting tasks.
• Team Support: Assist coworkers across departments with information and tasks, ensuring smooth workflows.

Training Development Specialist - ELMCROFT of Brasewood senior Living - Houston, TX

(2017-12 - 2021-05)

Reviews completed nursing (direct care) candidate interview packets which contain application and resume, provided by the

CNA - Certified Nursing Assistant/ Staffing Coordinator - Oakmont Healthcare of Katy - Katy, TX

(2014-01 - 2017-11)

Using the Onshift System for over a 100 employees. Make sure there's enough daily. Managing call offs, fill in request, vacation request, doing in-services, customer service and etc.

• Cna Adl's Wound Care Tech and much more
• Taking residents to scheduled appointments and small bus trips.
• Making appointments. Order all nursing supplies, keep track of all rental equipment, doing weekly & monthly spend downs, cleaning equipment and making sure rooms is completely ready for new admissions.
• Assist the HR Manager with filing, scheduling interviews, getting new hire packets ready, orientation and etc.

CNA/ Van Driver - CENTRAL SUPPLY Grace Care - Cypress - Houston, TX

(2013-02 - 2016-02)

Responsibilities

• CNA ASSIST WITH PERSONAL ACTIVITIES SUCH BATH, BRUSHING TEETH, CLEANING DENTURES, DRESSING, COMBING HAIR, SHAVING AND ETC.
• FEED, ANSWERING CALL LIGHTS IN A TIMELY MANNER, TURN EVERY TWO HOUR, TRANSFERRING AND GO ABOVE AND BEYOND THE PLAN OF CARE.
• Transport residents to and from appointments and taking them on outings
• Order supplies, pass out supplies, inventory on rental supplies, talk with vendors, and stay within budget.

Healthy Lifestyle Director - Elmcroft Senior Living - Houston, TX

(2012-09 - 2014-03)

Coordinates all activities for residents of community to ensure they have an enjoyable and stimulating quality living experience through exercise and leisure time activities.

• Coordinates and communicates the Elmcroft Healthy Lifestyles wellness program and Employee Assistance Program for Associates.
• No deficiencies in Activities Department on State Surveys.
• Resident Satisfaction levels for Activities categories meet or exceed company averages.
• 6 Resident activities per day and 3 Resident activities held outside of the community per week must be held, addressing the residents' preferences.
• Activities should be scheduled 7 days per week including 1-3 evening activities throughout the week.
• Activities posted on the calendar always take place as scheduled.

Physical Therapy Technician - Hope Rehab - Houston, TX

(2009-05 - 2011-06)

• Reading Dr.'s notes
• Working front and back office
• Entering patient data profile; Answering calls; Scheduling appointments, Billing and Coding; Med soft and Athena Net.
• Electrotherapy stimulation, TENS, Therapeutic Exercises, Kinetic Activities, Stretches/ Exercises, Patient Flow, Sanitization Procedures (Hand Washing).

Hey Scheduler/ Medical Records Tech. - Trinity Home Health PTA, OT, ST, and RN. And Hospice Care - Houston, TX

(2006-07 - 2009-02)

(LVN). Assist with office duties (filing answering multi phone lines system). Ensure staff turns in all paper works by the end of work week. Inform and explain care plan to patients and staffs.

• Medical Records Technician establish and maintain organized medical records, according to acceptable policies and procedures that include OBRA guidelines and Texas state standards.

Driver/Dispatcher - Coach America - Houston, TX

(1996-11 - 2006-04)

Pick-up and drop-off customers at various hotels and airports in the Houston surrounding area and assist with luggage and getting on and off the van. Help making staff work schedules and communicate with drivers via 2-way radio.

Customer Service Representative - Service - Houston, TX

(1986-06 - 1996-10)

Responsible for taking messages for over 300 businesses.

Resident Services Director - Elmcroft Senior Living

Perform other duties as assigned and which relate to the success of Elmcroft Senior Living and the Care, Comfort, and Happiness of our residents.

• Staffing Coordinator/ CNA/Van Driver/ Central Supply/ Human Resource Assistant
• Advance the Elmcroft Healthy Lifestyle Program by planning 1 Associate Healthy Lifestyle activity or event per month.
• Communicates cooperatively with Leadership to address staffing concerns and/or necessary adjustments in the nursing department.
• Participates in the 'on-call' program as directed by the Resident Services Director.
• Answer multi-phone lines. Make staff schedule and assist with some complaints/ comments.
• Organizes and facilitates New Associate Orientation utilizing Elmcroft's Associate Orientation
• On-board new and rehired nursing (direct care) associates and administer Elmcroft's Mentor Program for the nursing department.
• Conducts or coordinates new and rehired nursing (direct care) associate job training and CPR training.
• Maintains training and in-service records on all nursing (direct care) associates.
• Plans, organizes and directs Resident Services related monthly in-service programs in accordance with current federal, state, and local standards, guidelines, and regulations that govern the community.
• Directs and/or supervises scheduling of nursing (direct care) associates at the community.
• Reviews complaints and grievances regarding work schedules & staffing and reports as necessary to the Business Office Coordinator.
• Arranges nursing (direct care) candidate interviews by coordinating Leadership Team Member's schedules.
• Assists with interviewing of prospective nursing (direct care) candidates as Training and Development
• New Associate Orientation schedule to ensure training compliance for all new and rehired associates.
• Participates in new hire orientation by presenting Resident Services material as outlined in the New Associate Health Fair to provide health screenings to Associates.
• Expenses are managed within budgetary guidelines.
• Directly supervises volunteers for Elmcroft, and indirectly supervises persons assigned to activities during evening and/or weekend hours.

Customer Service Assistant - Franklin Answering

Diploma - Physical Therapy - Texas Health School (2010-01 - 2010-12)

License - Cosmetology - Franklin Beauty School (1990-01 - 1990-12)

Diploma - Booker T. Washington High School (1989-01 - 1989-12)