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Jess

Jess

Reliable and Friendly Customer Service Professional

Talent
Staines-Upon-Thames, EnglandMember since June 18, 2026
Customer ServiceOrganisation
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Customer ServiceOrganisation

About

Friendly, reliable, and customer-focused professional with strong communication and organisational skills. Fluent in English and French, with experience working to deadlines, supporting clients, and delivering excellent service. Seeking a customer-facing role where I can contribute as a positive and hardworking team member.

Experience

FREELANCE TRANSLATOR

(2020-01 - 2026-12)

  • Specialized in translating books, websites, and marketing content from English and Spanish into French.
  • Produced accurate, culturally nuanced translations that preserved tone, style, and intent for French-speaking audiences.
  • Consistently delivered high-quality work within deadlines, strictly adhering to client guidelines and project requirements.

MARKETING ASSISTANT

(2019-01 - 2020-12)

  • Developed a bilingual website (French/English).
  • Created and managed a bilingual blog, writing articles in both languages.
  • Conducted competitor analysis to support content strategy.
  • Managed social media content and engagement.

PRODUCT MANAGER ASSISTANT - PSA Group - CITROEN

(2016-01 - 2018-12)

  • Produced bilingual (EN/FR) product documentation.
  • Monitored vehicle sales and performance.
  • Led website redesign to improve user experience.
  • Conducted competitive analysis to identify opportunities.

Education

Master's degree - Marketing - IAE PARIS 12 (2016-01 - 2018-12)

Bachelor's degree - Economics - IAE PARIS 12 (2013-01 - 2016-12)

Reviews

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