Shane Thorne

Friendly and reliable customer service professional with experience in retail, hospitality and visitor-facing environments. Skilled at building positive relationships with customers, maintaining high standards, and working independently or as part of a team. Experienced in till operation, stock handling, cleaning, porter duties and customer support.

Looking for a role in a supportive, lower-pressure environment where strong people skills, organisation and attention to detail can be used to make a positive contribution.

Team Member - Porthpean Golf Club - St Austell

(2024-01 - 2025-01)

• Maintain high standards of cleanliness across the golf club and course
• Carry out porter duties including washing, sanitising and storing kitchen equipment
• Assist customers during events and functions, providing friendly service
• Handle cash and card payments through till systems
• Support reception activities including telephone enquiries and bookings
• Assist with food and beverage service when required

Store Assistant - Aldi - St Austell

(2014-01 - 2020-12)

• Delivered excellent customer service in a busy retail environment
• Operated tills and processed customer transactions and refunds
• Replenished stock, rotated products and carried out date checks
• Maintained store standards and cleanliness throughout the shop and warehouse
• Assisted with stock counts and inventory checks
• Supported health and safety procedures and customer safety

BA (Hons) - Performing Arts

Introduction to Working in Health & Care

Good level of secondary education - English and Maths