Shane Thorne
Friendly and reliable customer service professional
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About
Friendly and reliable customer service professional with experience in retail, hospitality and visitor-facing environments. Skilled at building positive relationships with customers, maintaining high standards, and working independently or as part of a team. Experienced in till operation, stock handling, cleaning, porter duties and customer support.
Looking for a role in a supportive, lower-pressure environment where strong people skills, organisation and attention to detail can be used to make a positive contribution.
Experience
Team Member - Porthpean Golf Club - St Austell
(2024-01 - 2025-01)
- Maintain high standards of cleanliness across the golf club and course
- Carry out porter duties including washing, sanitising and storing kitchen equipment
- Assist customers during events and functions, providing friendly service
- Handle cash and card payments through till systems
- Support reception activities including telephone enquiries and bookings
- Assist with food and beverage service when required
Store Assistant - Aldi - St Austell
(2014-01 - 2020-12)
- Delivered excellent customer service in a busy retail environment
- Operated tills and processed customer transactions and refunds
- Replenished stock, rotated products and carried out date checks
- Maintained store standards and cleanliness throughout the shop and warehouse
- Assisted with stock counts and inventory checks
- Supported health and safety procedures and customer safety
Education
BA (Hons) - Performing Arts
Introduction to Working in Health & Care
Good level of secondary education - English and Maths
