Keira Barry
Medical Receptionist
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About
I am a hardworking, compassionate, and reliable individual with experience in healthcare, administration, and customer service roles. Having worked in a GP practice, care home, home care, and retail environments, I have developed excellent communication, organisational, and interpersonal skills. I am confident working with people from a variety of backgrounds and pride myself on providing a professional and caring service.
I have a strong interest in dentistry and am keen to begin a dental apprenticeship where I can gain hands-on experience, expand my knowledge, and develop a long-term career within the dental profession. I am eager to learn, take on new challenges, and contribute positively as part of a dedicated dental team while delivering high standards of patient care.
Experience
Retail Assistant at Retail Store (2021 – 2022)
- Provided excellent customer service and assisted customers with enquiries and purchases.
- Operated till, handled cash and card transactions accurately.
- Replenished shelves and maintained attractive product displays.
- Ensured the shop floor remained clean, organised, and welcoming.
- Assisted with deliveries, stock checks, and inventory management.
- Worked effectively as part of a team in a fast-paced environment while maintaining a professional and positive attitude.
Home Care Assistant at Home Care AS Care LTD (2022 – 2023)
- Provided person-centred care and support to individuals in their own homes, promoting independence and dignity.
- Assisted with personal care, including washing, dressing, grooming, and mobility support.
- Supported clients with medication administration and monitored their wellbeing.
- Prepared meals and assisted with nutrition and hydration needs.
- Offered companionship and emotional support, helping to improve clients' quality of life.
- Maintained accurate care records and communicated effectively with clients, families, and healthcare professionals.
- Followed safeguarding, health and safety, and infection control procedures at all times.
Home Care Assistant at Aire View Care Home (2023 – 2024)
- Provided high-quality care and support to residents, ensuring their comfort, dignity, and wellbeing.
- Assisted with personal care tasks, including washing, dressing, grooming, and mobility support.
- Supported residents with eating, drinking, and daily activities.
- Adhered to safeguarding, infection control, and health and safety procedures at all times.
- Built positive relationships with residents and their families, offering companionship and emotional support.
Care Navigator at Burley Park Medical Centre (2024 – Present)
- Provided a professional and welcoming first point of contact for patients, both in person and over the telephone.
- Managed appointment bookings, cancellations, and patient enquiries efficiently.
- Maintained accurate patient records and updated confidential information in line with data protection regulations.
- Liaised with GPs, nurses, and other healthcare professionals to ensure the smooth running of the practice.
- Processed prescriptions, referrals, and administrative paperwork.
- Handled sensitive information with discretion and confidentiality.
- Delivered excellent customer service while working in a busy and fast-paced healthcare environment.
- Assisted with general administrative duties, including filing, scanning, and managing correspondence.
Education
GCSE – The Farnely Academy (2015-01 – 2020-12)
Level 2 in Health and social care – Quarry Hill College (2020-01 – 2022-12)

