Customer Assistant
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I am a motivated and hardworking individual who thrives in challenging situations. With a sociable nature I excel at maintaining teams' morale and fostering a positive work environment. I take pride in completing tasks efficiently and am always eager to learn new skills.
Customer Assistant at B&Q (2026-01 – 2026-04)
General duties included the flooring department and the paint department, replenishing stock, advising customers on product recommendations, and handling returns and defects. This included reporting damaged tiles or packaging in general and marking discounts. General customer service role included till transactions and cash handling, promoting B&Q loyalty card, and customer inquiries.
Customer Assistant at CEX (2025-03 – 2025-06)
Working with a rapid stock turnaround, repricing items and organising shelves. Taking items to be bought, quality checking and valuation ensuring a fair price and overall saleability. General customer service roles including selling and upselling and closing sales. Other roles including cash handling and opening and closing responsibilities.
Bar Staff at J D Wetherspoons (2024-10 – 2025-01)
Working in a fast-paced environment, resetting tables for quick turn over. Setting up the bar for open and closure. Resetting bar stock. Customer service roles including serving at the bar, delivering food from the kitchen, and handling any issues or complaints.
Customer Assistant at Buzz Bingo (2023-08 – 2024-09)
General customer assistance ensuring their comfort. Delivering change and winnings. Helping behind the bar and kitchen and dealing with any issues.
Bar Staff at Stack (2023-01 – 2023-08)
Working in a busy and crowded environment, serving drinks, keeping the bar and bar area clean, restocking fridges.
Supervisor at Toolstation (2021-12 – 2022-12)
Handling deliveries, ensuring stock was stored in the correct location. Open and closing the store including cashing up and closing tills. Handling any issues such as returns or complaints.
Cinema assistant at Empire Cinema (2021-08 – 2021-12)
Customer service, food prep and ticket sales. Routine fire protocols. Special event assistance. ID validation. Screen cleaning and efficient screen flipping. Toilet and refuse management.
Customer Experience Leader at McDonalds (2017-02 – 2021-08)
Ensuring customers were receiving the best possible service, handling any issues or complaints. Dealing with any unruly visitors. Ensuring the environment is safe, clean, and pleasant. Assisting in the kitchen during busier times.
Customer Assistant at Next (2016-12 – 2017-12)
Customer service, sales, stock return, handling cash and complaints.
GCSEs in Maths, English, Science, Resistant Materials, ICT, History – High Tunstall College
