Customer Support
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Reliable and detail-oriented individual with experience in customer support and a strong commitment to meeting performance targets. Adept at following structured processes, working in dynamic environments, and maintaining high standards of service. Quick to learn new tools and procedures, with a solid understanding of workplace safety and productivity principles.
Customer Support Associate Amazon – India July 2023 – June 2024
Delivered accurate support across chat and email platforms
Maintained high satisfaction scores by resolving queries efficiently
Adapted to dynamic workflows and collaborated with team members
Developed familiarity with performance metrics and record keeping
I have complete my bachelor's in journalism and mass communication and now pursuing my master's in MSc management in BPP University.
