Customer Support
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Im studying masters in Business and Management at UWS. I have a good experience in Customer Relations for 3 years in US based market place. I would love to work with you.
I am Burhan, and my journey in the professional world has equipped me with a rich background in customer service and e-commerce. During my role as a Customer Service Assistant at Western Union, I took pride in providing unwavering technical support and delivering exceptional customer service via phone, chat, and email channels. My time as a Freelancer allowed me to diversify my skills within the e-commerce industry, from managing multiple marketplace stores to excelling in WordPress and Shopify.
As a Customer Support Representative at Extreme Commerce, I delved into the intricate world of e-commerce training, gaining insights that benefit startups and established businesses alike. My internship as a Visa Consultant and Data Entry at Cross-Culture Visa not only exposed me to diverse visa requirements but also nurtured my consultancy skills. Alongside, I developed competencies in graphic design, project management, and email marketing, making me a versatile addition to any team.
I am currently pursuing a Master’s degree in Business Management at the esteemed University of West Scotland, underscoring my commitment to continuous learning and professional growth. My academic journey began with a Bachelor’s degree in Arts from Punjab University, complementing my evolving business acumen. I laid a strong foundation with an Intermediate degree in Pre-Engineering from LGS, showcasing my technical aptitude.
My high school education in Sciences at The Trust School further nurtured my academic prowess. Proficiency in multiple languages, including Urdu and English, coupled with introductory proficiency in Japanese, reflects my diverse linguistic abilities. My skill set, spanning communication, technology, and leadership, positions me as a well-rounded professional ready to excel in a wide range of roles.