M Abhipsha

Operations professional with experience in residential property management, tenant and owner relationship management, vendor coordination, maintenance operations, inspections, leasing support and agreement renewals. Strong background in customer service, stakeholder coordination, MIS reporting and financial operations.

Operations Manager at Housewise Services Pvt. Ltd. (2026-01 – Present)

• Manage day-to-day operations of assigned residential properties, coordinating with property owners, tenants, vendors, brokers and internal teams.
• Manage tenant acquisition and leasing activities, including property advertisements, lead follow-ups, property visits, negotiations and onboarding.
• Coordinate property inspections, move-ins, move-outs, handovers and maintenance requirements, ensuring timely resolution of operational issues.
• Manage vendor coordination, including quotations, approvals, scheduling and completion of repair, cleaning and maintenance services.
• Handle owner and tenant relationships, agreement renewals, rent revisions, utility/payment follow-ups and operational escalations while maintaining accurate property records.

Accounts Executive at SAFERISK INSURANCE BROKERS PVT. LTD. (2023-10 – 2025-10)

• Prepared daily MIS reports and maintained branch-wise revenue data.
• Prepared vouchers, bank advice and payment sheets and verified invoices for GST support.
• Processed receipt and payment entries in Tally.

Service Operation Representative at COGOPORT PVT. LTD. (2022-12 – 2023-09)

• Managed FTL booking desk operations and coordinated with truck drivers and supply teams.
• Supported vendor rate selection and coordination with the revenue desk.

Relationship Manager – Business Loan Group at ICICI BANK LTD. (2022-03 – 2022-08)

• Managed individual and business customer relationships and coordinated loan applications.
• Handled customer concerns and coordinated timely resolution.

Sales Intern at OUTLOOK GROUP OF MAGAZINES (2020-02 – 2020-05)

• Supported customer relationship management, lead generation and sales follow-ups.
• Maintained customer records and supported the sales process.

Post Graduate Program in Management in Finance – IBS Bangalore (2019 – 2021)

B.Com in Accounting & Finance – RDWU, Bhubaneswar (2015 – 2018)

12th in Commerce – RD Women's Junior College, Bhubaneswar (2013 – 2015)

10th in General Studies – DAV Public School, Kalinga Nagar, Bhubaneswar (2011 – 2012)